Heritage Of Bel Air
Norfolk, NE · Medicare and Medicaid-certified nursing home (CCN 285089) · 112 certified beds
Health inspection: 4 · Quality measures: 5 · Staffing: 4
Federal fines: none on current record
Phone: (402) 371-4991 · Verify on Medicare Care Compare ↗
Heritage Of Bel Air holds a CMS overall rating of 5 out of 5 stars, above the Nebraska state average of 2.75 stars. Its health inspection rating is 4 stars and its staffing rating is 4 stars.
Heritage Of Bel Air reports 3.94 total nurse hours per resident per day, including 0.59 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 35.8%.
Heritage Of Bel Air has no federal fines on record, with 0 fines totaling $0.00 and no payment denials. CMS does not display an abuse icon for this facility, and it is not part of the Special Focus Facility program.
About this facility
Heritage Of Bel Air is a non-profit nursing home in Norfolk, Nebraska (Madison County), certified for 112 beds with an average of 105 residents. The facility has been Medicare and Medicaid certified since May 1989 and accepts both Medicare and Medicaid.
According to CMS Care Compare, Heritage Of Bel Air holds an overall rating of 5 out of 5 stars, above the Nebraska state average of 2.75 stars. Its component ratings are: health inspection 4 stars, quality measures 5 stars, and staffing 4 stars.
Nurse staffing levels average 3.94 total nurse hours per resident per day, including 0.59 RN hours per resident per day. Nursing staff turnover is reported at 35.8%.
On penalties, CMS records show 0 fines totaling $0.00, and no payment denials — a clean penalty record with no federal fines on record. There is no abuse icon flagged, and the facility is not listed in the CMS Special Focus Facility program.
Heritage Of Bel Air is part of the Vetter Senior Living chain, which operates 22 facilities nationally with an average CMS rating of 4.2 stars. Ownership has not changed within the last 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare (most recent published data).
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Heritage Of Bel Air has a CMS overall rating of 5 out of 5 stars, above the Nebraska state average of 2.75 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.94 hours per resident per day, including 0.59 RN hours, with a staffing rating of 4 stars; nursing turnover is 35.8%.
Does this facility have federal fines or penalties on record?
No. CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed for this facility, and it is not in the CMS Special Focus Facility program.
How large is this facility and how many residents live there?
It is certified for 112 beds with an average of 105 residents.
Who owns this facility — and is it part of a chain?
It is a non-profit corporation and part of the Vetter Senior Living chain, which has 22 facilities averaging a 4.2-star rating.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 16, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspection, staffing, and quality measures — which combine to form the overall score; this facility scores 4, 4, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This is not specified in the CMS data provided; contact the facility at 4023714991 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 4023714991 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current CMS ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/285089?state=NE.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.