Brooke Haven Healthcare
West Plains, MO · Medicare and Medicaid-certified nursing home (CCN 265400) · 120 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 3
Federal fines: 1 totaling $10,033
Phone: (417) 256-7975 · Verify on Medicare Care Compare ↗
Brooke Haven Healthcare has an overall CMS star rating of 4 out of 5, above the Missouri state average of 2.51. Its health inspection rating is 4 stars and its staffing rating is 3 stars.
Brooke Haven Healthcare reports total nurse staffing of 3.88578 hours per resident per day, including 0.42603 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 50.0%.
Brooke Haven Healthcare has 1 federal fine on record totaling $10,033.00, and 0 payment denials. There is no CMS abuse icon flag and no Special Focus Facility designation reported for this facility.
About this facility
Brooke Haven Healthcare is a nonprofit-corporation nursing home in West Plains, Howell County, Missouri, certified for both Medicare and Medicaid. The facility has 120 certified beds and an average daily census of 61.1 residents, first approved for participation on October 2, 1989.
According to CMS Care Compare, Brooke Haven Healthcare holds an overall star rating of 4 out of 5, which is above the Missouri state average of 2.51. The facility's health inspection rating is 4 stars, its quality measure (QM) rating is 4 stars, and its staffing rating is 3 stars. These four ratings each reflect different aspects of care quality tracked by CMS: overall performance, health inspections, quality measures, and staffing levels.
Nurse staffing data reported to CMS show total nurse hours of 3.88578 per resident per day, including 0.42603 RN hours per resident per day. Nursing staff turnover is reported at 50.0%.
On penalties: CMS records show 1 federal fine totaling $10,033.00 for this facility, and 0 payment denials on record. There is no abuse icon flag and no Special Focus Facility designation associated with this listing in the provided data.
No chain affiliation information was provided for this facility. There has been no ownership change in the past 12 months per the data supplied, so current ratings reflect the current operator.
This profile is based on data from CMS Medicare Care Compare; families should verify current details directly at the official Care Compare listing before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Brooke Haven Healthcare has an overall rating of 4 out of 5 stars, above the Missouri state average of 2.51.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.88578 hours per resident per day, with 0.42603 RN hours per resident per day, a staffing rating of 3 stars, and 50.0% nursing turnover.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $10,033.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is present in the CMS data provided.
How large is this facility and how many residents live there?
Brooke Haven Healthcare has 120 certified beds and an average daily census of 61.1 residents.
Who owns this facility — and is it part of a chain?
The facility is owned by a nonprofit corporation; no chain affiliation data was provided.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid participation on October 2, 1989.
What do the four different CMS star ratings mean?
CMS publishes separate ratings for overall performance, health inspections, quality measures, and staffing; Brooke Haven Healthcare scores 4, 4, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 4172567975 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not include tour information; contact the facility at 4172567975 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current official record at https://www.medicare.gov/care-compare/details/nursing-home/265400?state=MO.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.