Zephyr Hospice
Phoenix, AZ · Medicare-certified hospice (CCN 031662)
CMS process measure: 94.12 (state average 94.29 — at state average)
Serves: 25 ZIP codes (is yours included? →) · Phone: (480) 584-4373 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Zephyr Hospice, so no star rating or percent-recommend figure is available. On CMS's composite process measure, Zephyr Hospice scored 94.12, which is at the Arizona state average of 94.29.
Zephyr Hospice serves 25 ZIP codes from its Phoenix, Arizona office in Maricopa County.
Yes, Zephyr Hospice is Medicare-certified (CCN 031662, since March 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Zephyr Hospice is a for-profit hospice agency based in Phoenix, Arizona, serving families in Maricopa County. It has been Medicare-certified since March 1, 2017, under CMS Certification Number (CCN) 031662.
CMS has not published CAHPS Hospice Survey results — such as the family caregiver star rating, the percentage who would definitely recommend the hospice, or the percentage rating it 9-10 — for Zephyr Hospice. This is often due to a small number of surveyed patients and families, and it does not indicate poor quality; it simply means CMS has not yet released this data publicly.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Zephyr Hospice scored 94.12, which is at the Arizona state average of 94.29. CMS also reports a care index score of 7 and notes that 58.3% of patients received visits from hospice staff in the last days of life, based on the most recent Care Compare data available.
Zephyr Hospice's service area covers 25 ZIP codes from its Phoenix office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data and are subject to CMS's regular update schedule.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Zephyr Hospice is Medicare-certified (CCN 031662, since March 1, 2017), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Zephyr Hospice, often because too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Zephyr Hospice's composite process score is 94.12, which CMS rates as at the Arizona state average of 94.29; CMS also reports a care index score of 7 and 58.3% of patients receiving visits from hospice staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Zephyr Hospice serves 25 ZIP codes from its Phoenix, Arizona office in Maricopa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Zephyr Hospice is a for-profit organization; ownership type does not by itself indicate quality, but CMS makes it publicly available for families who want to know.
How long has this hospice been Medicare-certified?
Zephyr Hospice has been Medicare-certified since March 1, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have stopped curative treatment and are focused on comfort in the last phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it is not about giving up but about a different kind of care.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Zephyr Hospice delivers care; please contact the hospice at (480) 584-4373 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin hospice care, contact Zephyr Hospice directly at (480) 584-4373 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CMS quality measures, service area, ownership, and how care is coordinated; contact Zephyr Hospice at (480) 584-4373 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Zephyr Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/031662?state=AZ.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.