Valley View Hospice & Palliative Care, Llc
Chico, CA · Medicare-certified hospice (CCN B51798)
CMS process measure: 77.62 (state average 93.41 — below state average)
Serves: 35 ZIP codes (is yours included? →) · Phone: (530) 206-8259 · Verify on Medicare Care Compare ↗
According to CMS Care Compare, 83% of family caregivers said they would definitely recommend Valley View Hospice & Palliative Care, and 82% rated their experience 9 or 10 out of 10. Its composite process score of 77.62 is below the California state average of 93.41, and CMS has not published an overall CAHPS star rating for this hospice.
Valley View Hospice & Palliative Care serves 35 ZIP codes from its Chico, California office in Butte County, according to CMS Care Compare data.
Yes, Valley View Hospice & Palliative Care is Medicare-certified, with CCN B51798, certified since February 9, 2024. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Valley View Hospice & Palliative Care, LLC is a Medicare-certified hospice serving Chico, California and surrounding communities in Butte County. CMS Care Compare data shows this hospice has been Medicare-certified since February 9, 2024. Ownership type has not been published by CMS for this listing, so families should confirm this directly with the hospice.
In the CMS CAHPS family caregiver survey, 83% of caregivers said they would definitely recommend this hospice, and 82% rated their overall experience 9 or 10 out of 10. CMS has not published an overall CAHPS star rating for this hospice, which is common for smaller providers with limited survey volume and does not indicate poor quality.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 77.62, compared with a California state average of 93.41 — CMS lists this as below the state average. Care Compare also lists a care index score of 9 for this hospice, though CMS has not published a visits-in-last-days-of-life percentage for this listing.
Valley View Hospice & Palliative Care reports serving 35 ZIP codes from its Chico office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information beyond this is provided here. All figures above come from CMS Care Compare data as most recently published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Valley View Hospice & Palliative Care is Medicare-certified (CCN B51798), certified since February 9, 2024, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 83% of family caregivers said they would definitely recommend this hospice, and 82% rated their overall experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 77.62, compared with a California state average of 93.41, which CMS lists as below the state average.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 35 ZIP codes from its Chico, California office in Butte County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 35 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS has not published ownership type for this hospice in the data provided; please contact the hospice at (530) 206-8259 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since February 9, 2024.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort rather than cure for patients typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care from curing an illness to comfort, dignity, and quality of life; patients can still receive medical attention for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact the hospice at (530) 206-8259 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include intake steps for this hospice; please contact the hospice at (530) 206-8259 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores, service area, staffing, and how care is coordinated; you can also review this hospice's full profile on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Valley View Hospice & Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/B51798?state=CA using CCN B51798.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.