Sutter Care At Home
San Mateo, CA · Medicare-certified hospice (CCN 051752)
CMS process measure: 99.86 (state average 93.41 — above state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (650) 685-2830 · Verify on Medicare Care Compare ↗
Family caregivers gave Sutter Care At Home a 3-star rating in the CMS CAHPS survey, with 84% saying they would definitely recommend the hospice. Its CMS composite process score of 99.86 is above the California state average of 93.41.
Sutter Care At Home serves 58 ZIP codes from its San Mateo, California office in San Mateo County. Families in this area can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Sutter Care At Home is Medicare-certified, with CCN 051752, certified since 2002. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Sutter Care At Home is a Medicare-certified hospice located in San Mateo, California, serving San Mateo County and the surrounding area. The hospice has been Medicare-certified since October 30, 2002, and is operated as a for-profit organization.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Sutter Care At Home an overall rating of 3 stars. Among respondents, 84% said they would definitely recommend this hospice to others, and 80% rated their overall experience with the hospice between 9 and 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Sutter Care At Home scored 99.86, which is above the California state average of 93.41. CMS also reports that 67.2% of patients had visits from hospice staff in the final days of life, as captured in the data provided.
Sutter Care At Home's service area, as listed with CMS, covers 58 ZIP codes radiating from its San Mateo office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are included here.
All figures above come from CMS Care Compare data as provided. Where a measure is not listed here, CMS has not published it for this hospice, which is often related to the number of patients surveyed rather than any indication of care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Sutter Care At Home is Medicare-certified (CCN 051752, since 2002), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave this hospice an overall rating of 3 stars, with 84% saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.86, which is above the California state average of 93.41.
What areas and ZIP codes does this hospice serve?
CMS data lists 58 ZIP codes served from its San Mateo, California office in San Mateo County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Sutter Care At Home is operated as a for-profit organization; ownership type does not by itself determine care quality, but CMS reports it as part of the public record.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 30, 2002.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less, as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, medical attention, or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify where care is delivered; please contact the hospice at (650) 685-2830 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include enrollment steps; please contact the hospice at (650) 685-2830 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and how care is coordinated; you can review this hospice's published CMS figures and contact them at (650) 685-2830 for further questions.
How do I verify this hospice on Medicare Care Compare?
You can look up Sutter Care At Home directly at https://www.medicare.gov/care-compare/details/hospice/051752?state=CA to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.