Reliance Hospice, Inc
Palm Desert, CA · Medicare-certified hospice (CCN 921566)
CMS process measure: 89.12 (state average 93.41 — below state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (760) 423-6924 · Verify on Medicare Care Compare ↗
Family caregivers gave Reliance Hospice an overall CAHPS rating of 3 stars, with 81% saying they would definitely recommend it. On CMS's composite process measure, it scored 89.12, below the California state average of 93.41.
Reliance Hospice serves 33 ZIP codes from its Palm Desert, California office in Riverside County.
Yes, Reliance Hospice, Inc is Medicare-certified (CCN 921566, since 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Reliance Hospice, Inc is a for-profit hospice based in Palm Desert, California, serving families in Riverside County and surrounding communities. It has been Medicare-certified since November 21, 2016 (CCN 921566).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Reliance Hospice an overall rating of 3 stars. Among those surveyed, 81% said they would definitely recommend this hospice to others, and 81% rated their overall experience of care between 9 and 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Reliance Hospice scored 89.12, compared to a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 43.5% of patients received visits from hospice staff in the final days of life, as published on Care Compare.
Reliance Hospice's service area, as reflected in CMS data, spans 33 ZIP codes.
All figures above come from CMS Care Compare data and reflect the most recent published survey and measurement periods available for this hospice. Where CMS has not published a particular measure, this is often due to small patient counts and should not be read as a sign of poor quality.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here beyond that.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Reliance Hospice, Inc is Medicare-certified, with certification dating to November 21, 2016 (CCN 921566), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Reliance Hospice an overall CAHPS rating of 3 stars, with 81% saying they would definitely recommend the hospice and 81% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
CMS's composite process measure for Reliance Hospice is 89.12, compared to a California state average of 93.41, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Based on CMS data, Reliance Hospice serves 33 ZIP codes from its office in Palm Desert, California, in Riverside County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Reliance Hospice is a for-profit hospice; ownership type does not by itself indicate quality of care, but it is a fact families may want to know.
How long has this hospice been Medicare-certified?
Reliance Hospice has been Medicare-certified since November 21, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Reliance Hospice; please contact the hospice at (760) 423-6924 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care with Reliance Hospice, contact the hospice directly at (760) 423-6924 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality scores compare to the state average, and its certified service area — all of which are reflected in CMS Care Compare data; for hospice-specific details beyond this data, contact Reliance Hospice at (760) 423-6924.
How do I verify this hospice on Medicare Care Compare?
You can look up Reliance Hospice, Inc directly at https://www.medicare.gov/care-compare/details/hospice/921566?state=CA to confirm its current CMS ratings and certification status.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.