Prohealth Home Care, Inc
Walnut Creek, CA · Medicare-certified hospice (CCN 551641)
CMS process measure: 73.44 (state average 93.41 — below state average)
Serves: 47 ZIP codes (is yours included? →) · Phone: (925) 891-9932 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Prohealth Home Care 67% of the time, and 76% rated it 9 or 10 out of 10. On CMS's composite process measure, this hospice scored 73.44, which is below the California state average of 93.41.
Prohealth Home Care serves 47 ZIP codes from its Walnut Creek, California office in Contra Costa County. Families outside that area should contact the hospice directly to confirm coverage.
Yes, Prohealth Home Care, Inc is Medicare-certified (CCN 551641), certified since July 3, 2012, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. This is a certification fact only, not a guarantee of specific services.
About this hospice
Prohealth Home Care, Inc is a for-profit hospice serving Walnut Creek, California and the surrounding Contra Costa County area. It has been Medicare-certified since July 3, 2012, under CMS Certification Number (CCN) 551641.
According to CMS Care Compare survey data, 67% of family caregivers said they would definitely recommend this hospice, and 76% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided.
On the CMS composite process measure, which reflects how consistently a hospice follows recommended care processes, Prohealth Home Care scored 73.44, which falls below the California state average of 93.41. CMS reports that 44.3% of patients received visits from hospice staff in the last days of life. A care index score of 9 was also reported by CMS, though families should note that some measures can be affected by the number of patients a hospice serves.
Prohealth Home Care reports serving 47 ZIP codes from its Walnut Creek office, giving families in the region a range of coverage to consider.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. All figures above come from CMS Care Compare data as provided and may be updated over time; families are encouraged to check the current listing on Medicare Care Compare directly.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Prohealth Home Care, Inc is Medicare-certified (CCN 551641) since July 3, 2012, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 67% of family caregivers said they would definitely recommend this hospice, and 76% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 73.44, which CMS reports is below the California state average of 93.41.
What areas and ZIP codes does this hospice serve?
Prohealth Home Care reports serving 47 ZIP codes from its Walnut Creek, Contra Costa County office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 47 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice; ownership type is disclosed by CMS but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 3, 2012.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but patients may still receive treatment for other conditions and can discuss their wishes with their care team.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings; please contact Prohealth Home Care at (925) 891-9932 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Prohealth Home Care at (925) 891-9932 to discuss eligibility and next steps, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, service area, staffing, and how care needs are met; contact Prohealth Home Care at (925) 891-9932 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view current CMS data for Prohealth Home Care at https://www.medicare.gov/care-compare/details/hospice/551641?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.