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Physicians Hospice Group

Pleasanton, CA · Medicare-certified hospice (CCN B31612)

Family caregiver rating (CAHPS): 4★ — 86% of families would definitely recommend
CMS process measure: 97.11 (state average 93.41 — above state average)
Serves: 83 ZIP codes (is yours included? →) · Phone: (925) 400-9388 · Verify on Medicare Care Compare ↗

Physicians Hospice Group holds a 4-star CAHPS rating from family caregivers, with 86% saying they would definitely recommend it. Its CMS composite process score of 97.11 is above the California state average of 93.41.

Physicians Hospice Group serves 83 ZIP codes from its office in Pleasanton, California, in Alameda County.

Yes, Physicians Hospice Group is Medicare-certified under CCN B31612, certified since December 11, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Physicians Hospice Gr… Physicians Hospice Gr…: 97.11 97.11 CA average CA average: 93.41 93.41

About this hospice

Physicians Hospice Group is a Medicare-certified hospice serving families in and around Pleasanton, California, in Alameda County. According to CMS Care Compare data, the hospice has been Medicare-certified since December 11, 2021.

In the CMS CAHPS family caregiver survey, Physicians Hospice Group received a 4-star rating. Among caregivers surveyed, 86% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by families of patients cared for by this hospice, as collected and published by CMS.

On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Physicians Hospice Group scored 97.11, compared to a California state average of 93.41 — placing it above the state average. CMS data also shows a care index score of 10 and reports that 34.2% of patients received visits in the last days of life, per the most recent published data.

Physicians Hospice Group's service area, as listed on Care Compare, covers 83 ZIP codes. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are included here. All figures above come from CMS Care Compare data and may be updated periodically by CMS; families are encouraged to check the source directly for the latest figures.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Physicians Hospice Group is Medicare-certified (CCN B31612), certified since December 11, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, Physicians Hospice Group received a 4-star rating, with 86% of caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 97.11, above the California state average of 93.41, meaning it is above the state average on this CMS measure.

What areas and ZIP codes does this hospice serve?

According to CMS Care Compare, it serves 83 ZIP codes from its Pleasanton, California office in Alameda County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 83 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

CMS data provided for this listing does not include an ownership type for Physicians Hospice Group; contact the hospice at (925) 400-9388 or check Medicare Care Compare to confirm.

How long has this hospice been Medicare-certified?

Physicians Hospice Group has been Medicare-certified since December 11, 2021, according to CMS records.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have decided to stop curative treatment and focus on comfort near the end of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but patients can still receive treatment for unrelated conditions and can leave hospice care if their wishes change.

Where is hospice care provided — at home or in a facility?

The CMS data provided does not specify where this hospice provides care; contact Physicians Hospice Group at (925) 400-9388 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

To learn how to begin hospice care, contact Physicians Hospice Group directly at (925) 400-9388 and verify their current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on CMS quality measures, and the size of its service area — all of which are reported for Physicians Hospice Group above; for other questions, contact the hospice directly.

How do I verify this hospice on Medicare Care Compare?

You can look up Physicians Hospice Group directly at https://www.medicare.gov/care-compare/details/hospice/B31612?state=CA to confirm current CMS ratings and information.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.