Phoenix Home Care And Hospice
Springfield, MO · Medicare-certified hospice (CCN 261667)
CMS process measure: 97.07 (state average 95.27 — above state average)
Serves: 127 ZIP codes (is yours included? →) · Phone: (417) 881-7442 · Verify on Medicare Care Compare ↗
Phoenix Home Care And Hospice has a 3-star CAHPS family caregiver rating, with 81% of caregivers saying they would definitely recommend it. Its CMS composite process score of 97.07 is above the Missouri state average of 95.27.
Phoenix Home Care And Hospice serves 127 ZIP codes from its Springfield, Missouri office in Greene County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Phoenix Home Care And Hospice is Medicare-certified (CCN 261667, since April 21, 2016). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Phoenix Home Care And Hospice is a for-profit hospice based in Springfield, Missouri, serving families in Greene County and the surrounding area. It has been Medicare-certified since April 21, 2016 (CCN 261667).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among those surveyed, 81% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently the hospice performs a bundle of recommended care processes, Phoenix Home Care And Hospice scored 97.07, above the Missouri state average of 95.27. CMS also reports a care index score of 10 and notes that 77.1% of patients received visits from staff in the final days of life, per the published data.
Phoenix Home Care And Hospice's service area, as listed on Care Compare, spans 127 ZIP codes, reflecting a broad reach from its Springfield office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. All figures above are drawn from CMS Care Compare data and may reflect a reporting lag from CMS; families are encouraged to check the Care Compare website directly for the most current figures and any measures not covered here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Phoenix Home Care And Hospice is Medicare-certified (CCN 261667) since April 21, 2016, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 3-star CAHPS rating, with 81% of family caregivers saying they would definitely recommend this hospice and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.07, above the Missouri state average of 95.27, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
It serves 127 ZIP codes from its Springfield, Missouri office in Greene County, per CMS Care Compare listings.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 127 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Phoenix Home Care And Hospice is a for-profit hospice. Ownership type does not by itself indicate quality; CMS quality and survey measures are better indicators of a specific hospice's performance.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 21, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment, but it does not mean giving up care; patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Phoenix Home Care And Hospice at (417) 881-7442 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Phoenix Home Care And Hospice at (417) 881-7442 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, and the size of its service area — all of which can be reviewed on Medicare Care Compare, alongside direct conversations with the hospice at (417) 881-7442.
How do I verify this hospice on Medicare Care Compare?
You can look up Phoenix Home Care And Hospice directly at https://www.medicare.gov/care-compare/details/hospice/261667?state=MO to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.