Phoenix Home Care And Hospice
Jefferson City, MO · Medicare-certified hospice (CCN 261691)
CMS process measure: 91.54 (state average 95.27 — below state average)
Serves: 75 ZIP codes (is yours included? →) · Phone: (573) 635-3900 · Verify on Medicare Care Compare ↗
Phoenix Home Care And Hospice holds a 4-star CAHPS family caregiver rating, with 89% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 91.54 is below the Missouri state average of 95.27.
Phoenix Home Care And Hospice serves 75 ZIP codes from its Jefferson City, MO office in Cole County.
Yes, Phoenix Home Care And Hospice is Medicare-certified (CCN 261691, since 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Phoenix Home Care And Hospice is a for-profit hospice based in Jefferson City, Missouri (Cole County), Medicare-certified since October 27, 2021 (CCN 261691). Families arranging end-of-life care for a loved one can review the following facts, all drawn from CMS Care Compare data.
In the CMS CAHPS family caregiver survey, this hospice received a 4-star rating. Among surveyed caregivers, 89% said they would definitely recommend this hospice to others, and 86% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by families who used the hospice's services during the survey period.
On CMS's composite process quality measure, this hospice scored 91.54, which is below the Missouri state average of 95.27. This composite measure reflects a set of care processes CMS tracks across hospices nationwide. Where other measures are not listed here, that means CMS has not published them for this hospice, which is often the result of small patient counts rather than an indicator of quality.
Phoenix Home Care And Hospice serves a broad area, covering 75 ZIP codes from its Jefferson City office.
The Medicare hospice benefit covers hospice care for eligible patients. No cost information beyond this is provided here. Families are encouraged to verify all figures directly on Medicare Care Compare, as CMS data is updated periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Phoenix Home Care And Hospice is Medicare-certified (CCN 261691) since October 27, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice earned a 4-star rating, with 89% of caregivers saying they would definitely recommend it and 86% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 91.54, compared to a Missouri state average of 95.27, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 75 ZIP codes from its Jefferson City, Missouri office in Cole County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 75 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Phoenix Home Care And Hospice is a for-profit hospice; ownership type is one factor among many, and CMS quality and survey data can help families evaluate care regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 27, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
This information isn't included in the CMS data provided; please contact the hospice at (573) 635-3900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact the hospice directly at (573) 635-3900 to discuss how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about the CAHPS survey results, the composite quality score compared to the state average, service area, and ownership type — all of which are covered in this profile using CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Phoenix Home Care And Hospice directly at https://www.medicare.gov/care-compare/details/hospice/261691?state=MO to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.