Phelps Health Home Health And Hospice
Rolla, MO · Medicare-certified hospice (CCN 261583)
CMS process measure: 97.38 (state average 95.27 — above state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (573) 364-2425 · Verify on Medicare Care Compare ↗
Phelps Health Home Health And Hospice received a 4-star CAHPS family caregiver rating, with 84% of caregivers saying they would definitely recommend it. Its CMS composite process score of 97.38 is above the Missouri state average of 95.27.
Phelps Health Home Health And Hospice serves 34 ZIP codes from its Rolla, Missouri office in Phelps County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Phelps Health Home Health And Hospice is Medicare-certified, with CCN 261583, certified since March 16, 1999. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Phelps Health Home Health And Hospice is a for-profit hospice based in Rolla, Missouri, serving families in Phelps County and surrounding areas. It has been Medicare-certified since March 16, 1999, meaning it has met federal health and safety standards for hospice care for over two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 4 stars. Among survey respondents, 84% said they would definitely recommend this hospice to others, and 82% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice delivers a bundle of recommended care processes — this hospice scored 97.38, compared to the Missouri state average of 95.27, placing it above the state average. CMS's care index score for this hospice is reported at 10. Where more detailed measures such as visits in the last days of life are published, this hospice shows a figure of 74.9%; any measures not mentioned here have not been published by CMS for this hospice, often because of small patient counts, which does not by itself indicate lower quality.
This hospice reports serving 34 ZIP codes from its Rolla, Missouri office. The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are provided here. All figures above come from CMS Care Compare data as most recently published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Phelps Health Home Health And Hospice is Medicare-certified (CCN 261583) since March 16, 1999, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received a 4-star rating, with 84% of caregivers saying they would definitely recommend it and 82% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 97.38, compared to the Missouri state average of 95.27, placing it above the state average.
What areas and ZIP codes does this hospice serve?
It reports serving 34 ZIP codes from its Rolla, Missouri office in Phelps County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity; ownership type does not by itself indicate quality, but it is one factor families may want to know.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 16, 1999.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (573) 364-2425 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact the hospice at (573) 364-2425 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and how care is coordinated; you can review these details for this hospice on Medicare Care Compare and by calling (573) 364-2425.
How do I verify this hospice on Medicare Care Compare?
You can view official CMS data for this hospice at https://www.medicare.gov/care-compare/details/hospice/261583?state=MO.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.