Northland Hospice And Palliative Care, Inc.
Flagstaff, AZ · Medicare-certified hospice (CCN 031512)
CMS process measure: not reported
Serves: 7 ZIP codes (is yours included? →) · Phone: (928) 779-1227 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family-caregiver star rating or percent-recommend figure for Northland Hospice And Palliative Care, and no composite process score is available to compare against the Arizona state average of 94.29. CMS does report a care index score of 9 and that 80.3% of patients received visits in the last days of life.
Northland Hospice And Palliative Care serves 7 ZIP codes from its Flagstaff, Arizona office in Coconino County. Families outside this area should contact the hospice directly to confirm whether service can be arranged.
Yes, Northland Hospice And Palliative Care is Medicare-certified, with CCN 031512, certified since June 16, 1992. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies a terminal prognosis.
About this hospice
Northland Hospice And Palliative Care, Inc. is a for-profit hospice located in Flagstaff, Arizona, serving families in Coconino County and the surrounding area. The hospice has been Medicare-certified since June 16, 1992, meaning it has met federal conditions of participation for decades.
CMS Care Compare has not published a CAHPS family-caregiver star rating, a percentage of caregivers who would definitely recommend this hospice, or a percentage rating it 9-10 for this provider. This absence is not a sign of poor quality; CMS often withholds these figures when a hospice has too few surveyed patients to report reliably.
Similarly, CMS has not published a composite process measure score for comparison against the Arizona state average of 94.29, so no direct comparison can be made at this time. CMS does report a care index score of 9 and notes that visits occurred in the last days of life for 80.3% of patients, according to the most recent Care Compare data available.
Northland Hospice And Palliative Care serves 7 ZIP codes from its Flagstaff office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries once a physician certifies a terminal prognosis. Families are encouraged to review the current figures directly on Medicare Care Compare, since CMS updates this data periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Northland Hospice And Palliative Care is Medicare-certified (CCN 031512) since June 16, 1992, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published a CAHPS star rating, percent-recommend, or percent rating 9-10 for this hospice, often because too few patients were surveyed; this does not imply poor care.
How does this hospice score on CMS quality measures compared to the state average?
CMS has not published a composite process score for this hospice to compare with Arizona's state average of 94.29. CMS does report a care index score of 9 and that 80.3% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Northland Hospice And Palliative Care serves 7 ZIP codes from its office in Flagstaff, Coconino County, Arizona.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 7 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice; ownership type does not by itself indicate quality of care, so it's worth reviewing available CMS measures alongside ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 16, 1992.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice focuses on comfort-centered care for people with a terminal prognosis who are no longer pursuing curative treatment.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curative treatment; it does not mean giving up on care itself.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; contact Northland Hospice And Palliative Care at (928) 779-1227 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact the hospice at (928) 779-1227 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Consider asking about CAHPS survey results, quality measures, service area, and how a doctor's certification of eligibility applies to your situation; contact (928) 779-1227 for specifics about this hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Northland Hospice And Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/031512?state=AZ to see the latest published CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.