Niagara Hospice Inc
Lockport, NY · Medicare-certified hospice (CCN 331530)
CMS process measure: 97.37 (state average 97.72 — at state average)
Serves: 51 ZIP codes (is yours included? →) · Phone: (716) 439-4417 · Verify on Medicare Care Compare ↗
Family caregivers gave Niagara Hospice a 4-star CAHPS rating, with 92% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 97.37, about at the New York state average of 97.72.
Niagara Hospice Inc serves 51 ZIP codes from its Lockport, New York office in Niagara County.
Yes, Niagara Hospice Inc is Medicare-certified, with CCN 331530, certified since August 31, 1988; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Niagara Hospice Inc is a non-profit hospice based in Lockport, New York, serving families in Niagara County and the surrounding area. It has been Medicare-certified since August 31, 1988, meaning it has provided hospice services under Medicare oversight for over three decades.
According to CMS Care Compare data (CAHPS family caregiver survey), Niagara Hospice received a 4-star rating. Among surveyed family caregivers, 92% said they would definitely recommend this hospice to others, and 87% rated the hospice 9 or 10 out of 10 overall. These figures reflect the experiences of family members whose loved ones received care from this provider, as reported to CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs recommended care processes, Niagara Hospice scored 97.37, which CMS characterizes as at the New York state average of 97.72. The hospice's care index score, as published by CMS, is 9.
Niagara Hospice reports serving 51 ZIP codes from its Lockport office, indicating a fairly broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. All figures above come from CMS Care Compare data and reflect the most recently published CMS survey and measure vintage available. Where CMS has not published a particular measure for a hospice, this is often due to small patient counts and should not be read as an indicator of poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Niagara Hospice Inc is Medicare-certified (CCN 331530) since August 31, 1988, and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Niagara Hospice received a 4-star rating, with 92% of family caregivers saying they would definitely recommend it and 87% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Niagara Hospice's composite process score is 97.37, which CMS lists as at the New York state average of 97.72.
What areas and ZIP codes does this hospice serve?
Niagara Hospice serves 51 ZIP codes from its Lockport, New York office in Niagara County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Niagara Hospice Inc is a non-profit organization; ownership type is one factor among several CMS reports, alongside survey and quality measure results.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 31, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curative treatment to comfort and quality of life; it does not mean giving up care, support, or attention — it is a different kind of care focused on comfort.
Where is hospice care provided — at home or in a facility?
This information isn't included in the CMS data provided; please contact Niagara Hospice at (716) 439-4417 or check Medicare Care Compare to confirm where care is provided.
How do I start hospice care with this provider?
Please contact Niagara Hospice directly at (716) 439-4417 to learn about starting care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and how care is coordinated; you can review these for Niagara Hospice on Medicare Care Compare and ask the hospice directly at (716) 439-4417 for anything not covered there.
How do I verify this hospice on Medicare Care Compare?
You can look up Niagara Hospice Inc (CCN 331530) at https://www.medicare.gov/care-compare/details/hospice/331530?state=NY to review its current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.