Mercy Hospice
Fort Smith, AR · Medicare-certified hospice (CCN 041504)
CMS process measure: 93.32 (state average 97.84 — below state average)
Serves: 70 ZIP codes (is yours included? →) · Phone: (479) 314-1150 · Verify on Medicare Care Compare ↗
Family caregivers gave Mercy Hospice a CAHPS rating of 3 stars, with 82% saying they would definitely recommend it. On CMS's composite process measure, it scored 93.32, below Arkansas's state average of 97.84.
Mercy Hospice serves 70 ZIP codes from its Fort Smith, Arkansas office in Sebastian County.
Yes, Mercy Hospice is Medicare-certified (CCN 041504), certified since 1987, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Mercy Hospice is a non-profit hospice based in Fort Smith, Arkansas, serving Sebastian County and the surrounding area. It has been Medicare-certified since February 27, 1987 (CCN 041504).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Mercy Hospice an overall rating of 3 stars. Among those surveyed, 82% said they would definitely recommend the hospice to others, and 81% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who completed the survey and are published by CMS as part of its quality reporting program.
On CMS's composite process measure, which reflects how consistently a hospice performs key care processes, Mercy Hospice scored 93.32, compared to a state average of 97.84 in Arkansas — placing it below the state average. CMS also reports that 43.8% of patients received visits in the final days of life, and lists a care index score of 10. Where a measure is not mentioned here, it is because CMS has not published that figure for this hospice, which can happen for hospices with smaller patient counts; this does not indicate poor quality.
Mercy Hospice reports serving 70 ZIP codes from its Fort Smith office. As a Medicare-certified hospice, its services are covered under the Medicare hospice benefit for eligible patients. All figures above come from CMS Care Compare data; families should verify current details directly with CMS or the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Mercy Hospice is Medicare-certified (CCN 041504, certified since February 27, 1987), and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows Mercy Hospice received an overall rating of 3 stars, with 82% of family caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Mercy Hospice's composite process score is 93.32, compared to Arkansas's state average of 97.84, placing it below the state average.
What areas and ZIP codes does this hospice serve?
Mercy Hospice serves 70 ZIP codes from its office in Fort Smith, Sebastian County, Arkansas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 70 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Mercy Hospice is a non-profit organization; ownership type is one factor CMS reports, and families may want to weigh it alongside quality measures and survey results.
How long has this hospice been Medicare-certified?
Mercy Hospice has been Medicare-certified since February 27, 1987.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped seeking a cure and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on medical attention or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Mercy Hospice provides care; please contact the hospice at (479) 314-1150 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin hospice care with Mercy Hospice, contact the hospice directly at (479) 314-1150 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measures compared to state averages, service area, and ownership type — all of which are reported by CMS and summarized here for Mercy Hospice.
How do I verify this hospice on Medicare Care Compare?
You can verify Mercy Hospice's current information at https://www.medicare.gov/care-compare/details/hospice/041504?state=AR.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.