Kaiser Foundation Hospital Hospice-Hayward
Union City, CA · Medicare-certified hospice (CCN 051556)
CMS process measure: 98.28 (state average 93.41 — above state average)
Serves: 28 ZIP codes (is yours included? →) · Phone: (510) 675-5777 · Verify on Medicare Care Compare ↗
Family caregivers gave Kaiser Foundation Hospital Hospice-Hayward an overall CAHPS rating of 3 stars, with 80% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 98.28, above the California state average of 93.41.
Kaiser Foundation Hospital Hospice-Hayward serves 28 ZIP codes from its Union City, CA office in Alameda County. Families in the surrounding area may confirm coverage of their specific ZIP code by contacting the hospice directly.
Yes, Kaiser Foundation Hospital Hospice-Hayward is Medicare-certified, with CCN 051556, certified since 1989. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that they meet eligibility requirements.
About this hospice
Kaiser Foundation Hospital Hospice-Hayward, located in Union City, California (Alameda County), is a non-profit hospice that has been Medicare-certified since August 9, 1989. It is identified in CMS Care Compare by CCN 051556.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among survey respondents, 80% said they would definitely recommend the hospice to others, and 80% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, this hospice scored 98.28, compared with a California state average of 93.41 — placing it above the state average. CMS also reports a care index score of 10 and notes that 42.7% of patients received visits from hospice staff in the final days of life, based on the same CMS data set.
This hospice reports serving 28 ZIP codes from its Union City office, indicating a moderately broad service area within Alameda County and surrounding communities.
All figures above come from CMS Care Compare hospice data. Where a measure is not mentioned, CMS has not published it for this hospice, which often reflects small patient counts rather than an indicator of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are included here. Families are encouraged to verify current information directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Kaiser Foundation Hospital Hospice-Hayward is Medicare-certified (CCN 051556), certified since August 9, 1989, and the Medicare hospice benefit covers hospice care for eligible patients when certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows an overall rating of 3 stars, with 80% of family caregivers saying they would definitely recommend this hospice and 80% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 98.28, compared to California's state average of 93.41, placing it above the state average according to CMS data.
What areas and ZIP codes does this hospice serve?
This hospice serves 28 ZIP codes from its Union City, CA office in Alameda County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can relate to organizational structure, but CMS quality measures like CAHPS scores are the most direct way to compare performance across hospices of any ownership type.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since August 9, 1989.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms, while hospice care is specifically for people who have decided to stop curative treatment and focus on comfort in the last phase of life.
Does choosing hospice mean giving up treatment?
Hospice does not mean giving up care — it means shifting the goal of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; please contact the hospice at (510) 675-5777 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact the hospice directly at (510) 675-5777 to discuss how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and ownership type — all of which are covered above using CMS data; for other specifics, contact the hospice at (510) 675-5777.
How do I verify this hospice on Medicare Care Compare?
You can look up Kaiser Foundation Hospital Hospice-Hayward directly at https://www.medicare.gov/care-compare/details/hospice/051556?state=CA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.