Hospice Promise, Llc
Glendale, AZ · Medicare-certified hospice (CCN 031630)
CMS process measure: 59.9 (state average 94.29 — below state average)
Serves: 105 ZIP codes (is yours included? →) · Phone: (623) 209-7003 · Verify on Medicare Care Compare ↗
Family caregivers reported that 79% would definitely recommend Hospice Promise, LLC, and 86% rated their experience 9 or 10 out of 10, according to CMS survey data. Its composite process score of 59.90 is below the Arizona state average of 94.29.
Hospice Promise, LLC serves 105 ZIP codes from its office in Glendale, Arizona, in Maricopa County.
Yes, Hospice Promise, LLC is Medicare-certified (CCN 031630, since 2014); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Promise, LLC is a for-profit hospice based in Glendale, Arizona, serving families in Maricopa County. The hospice has been Medicare-certified since September 29, 2014, under CMS Certification Number (CCN) 031630.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 79% would definitely recommend this hospice to others, and 86% rated their overall experience as a 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently a hospice delivers recommended care processes, Hospice Promise, LLC scored 59.90, compared to a state average of 94.29 for Arizona — placing it below the state average on this measure. A related care index score of 8 and a rate of 16.9% for visits in the last days of life were also reported by CMS; families are encouraged to review these figures directly on Care Compare for full context, as CMS notes such measures can be affected by small patient sample sizes.
Hospice Promise, LLC serves a broad area, covering 105 ZIP codes from its Glendale office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data and reflect the most recently published reporting period available for this hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Promise, LLC is Medicare-certified under CCN 031630, effective since September 29, 2014, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare, 79% of family caregivers said they would definitely recommend this hospice, and 86% rated their overall experience as 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 59.90, compared to Arizona's state average of 94.29, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Hospice Promise, LLC serves 105 ZIP codes from its office in Glendale, Arizona, in Maricopa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 105 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice Promise, LLC is a for-profit hospice; ownership type does not by itself indicate quality, and CMS reports quality measures separately for all hospices regardless of ownership.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since September 29, 2014.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but patients can still receive treatment for unrelated conditions and can leave hospice at any time if their situation changes.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; contact Hospice Promise, LLC at (623) 209-7003 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not include intake procedures; please contact Hospice Promise, LLC directly at (623) 209-7003 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may wish to ask about caregiver support, how care needs are addressed, and how the hospice's CMS survey results and quality measures compare to other options; contact Hospice Promise, LLC at (623) 209-7003 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can view official CMS data for Hospice Promise, LLC at https://www.medicare.gov/care-compare/details/hospice/031630?state=AZ.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.