Hospice & Palliative Care Of Chenango County Inc.
Norwich, NY · Medicare-certified hospice (CCN 331548)
CMS process measure: 91.11 (state average 97.72 — below state average)
Serves: 25 ZIP codes (is yours included? →) · Phone: (607) 334-3556 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice an overall CAHPS rating of 3 stars, with 84% saying they would definitely recommend it. On CMS's composite process measure, it scored 91.11 compared to a New York state average of 97.72, which is below the state average.
Hospice & Palliative Care Of Chenango County Inc. serves 25 ZIP codes from its Norwich, NY office in Chenango County.
Yes, Hospice & Palliative Care Of Chenango County Inc. is Medicare-certified (CCN 331548, since 1991); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice & Palliative Care Of Chenango County Inc. is a non-profit hospice based in Norwich, New York, serving families in Chenango County. It has been Medicare-certified since October 31, 1991, according to CMS Care Compare records.
In the CMS CAHPS family caregiver survey, this hospice received an overall rating of 3 stars. Among surveyed family caregivers, 84% said they would definitely recommend this hospice to others, and 79% rated their overall experience of care as a 9 or 10 out of 10. These figures reflect the direct experiences of caregivers whose loved ones received care from this provider, as reported to CMS.
On CMS's composite process measure, which reflects how consistently core hospice care processes were delivered, this hospice scored 91.11, compared to a New York state average of 97.72 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 72.3% of patients received visits from hospice staff in the final days of life, based on the most recent published data.
Hospice & Palliative Care Of Chenango County Inc. serves 25 ZIP codes from its Norwich office. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are provided here. All figures above come from CMS Care Compare data as published by CMS; families should confirm current details directly with the hospice or on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, this hospice is Medicare-certified (CCN 331548) since October 31, 1991, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice an overall CAHPS rating of 3 stars; 84% said they would definitely recommend it, and 79% rated their care experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 91.11, compared to the New York state average of 97.72, which puts it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 25 ZIP codes from its Norwich, NY office in Chenango County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type can reflect how the organization is governed and funded, but CMS quality data on process and caregiver experience is the more direct measure of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 31, 1991.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for people who have chosen to stop curative treatment and focus on comfort, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care from curing illness to comfort and quality of life; it does not mean giving up on care, and patients can leave hospice if their situation changes.
Where is hospice care provided — at home or in a facility?
This information is not specified in the available CMS data; please contact the hospice at (607) 334-3556 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact the hospice directly at (607) 334-3556 to learn about starting care, and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver survey results, how the hospice's quality scores compare to state averages, and what its service area covers — this listing's CMS data can help start that conversation, and you can ask the hospice directly at (607) 334-3556 for more.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice & Palliative Care Of Chenango County Inc. at https://www.medicare.gov/care-compare/details/hospice/331548?state=NY to confirm current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.