Hospice Of The East Bay
Pleasant Hill, CA · Medicare-certified hospice (CCN 051547)
CMS process measure: 99.9 (state average 93.41 — above state average)
Serves: 87 ZIP codes (is yours included? →) · Phone: (925) 887-5678 · Verify on Medicare Care Compare ↗
Hospice Of The East Bay holds a 4-star CAHPS family caregiver rating, with 90% of families saying they would definitely recommend it. Its CMS composite process score of 99.90 is above the California state average of 93.41.
Hospice Of The East Bay serves 87 ZIP codes from its Pleasant Hill, California office in Contra Costa County.
Yes, Hospice Of The East Bay is Medicare-certified (CCN 051547, since 1989); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of The East Bay is a non-profit hospice in Pleasant Hill, California, serving Contra Costa County and the surrounding area. It has been Medicare-certified since January 17, 1989, meaning it has met federal health and safety standards for hospice care for more than three decades.
In the CMS CAHPS family caregiver survey, this hospice received an overall rating of 4 stars. Among families who responded, 90% said they would definitely recommend this hospice to others, and 85% rated their overall experience of care between 9 and 10 out of 10. These figures reflect the direct feedback of family caregivers collected and published by CMS Care Compare.
On CMS's composite process measure — which reflects how consistently the hospice performs a bundle of recommended care processes — Hospice Of The East Bay scored 99.90, compared with a California state average of 93.41. This places the hospice above the state average on this measure. CMS also reports a care index score of 10 for this hospice, and shows that 65.5% of patients received visits in the final days of life, according to the most recent published Care Compare data.
Hospice Of The East Bay's service area, as listed on Care Compare, spans 87 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility; no cost details are provided here. All figures above come from CMS Care Compare data and should be verified directly for the most current vintage.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Hospice Of The East Bay is Medicare-certified (CCN 051547) since January 17, 1989, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received a 4-star rating, with 90% of families saying they would definitely recommend it and 85% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.90, compared to a California state average of 93.41, placing it above the state average.
What areas and ZIP codes does this hospice serve?
According to Care Compare, Hospice Of The East Bay serves 87 ZIP codes from its Pleasant Hill, California office in Contra Costa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 87 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is organized as a non-profit hospice; ownership type can affect organizational priorities, but CMS quality measures should be reviewed alongside it rather than assumed from ownership alone.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 17, 1989.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient's doctor certifies a life expectancy of six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive medications and support for symptoms.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify care settings; please contact Hospice Of The East Bay at (925) 887-5678 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here doesn't include enrollment steps; please contact Hospice Of The East Bay at (925) 887-5678 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS ratings, quality measures, service area, and how care needs will be met; you can review this hospice's published figures above and also ask staff directly by calling (925) 887-5678.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of The East Bay directly at https://www.medicare.gov/care-compare/details/hospice/051547?state=CA to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.