Hospice Of Santa Cruz County
Scotts Valley, CA · Medicare-certified hospice (CCN 051526)
CMS process measure: 98.5 (state average 93.41 — above state average)
Serves: 28 ZIP codes (is yours included? →) · Phone: (831) 430-3000 · Verify on Medicare Care Compare ↗
Hospice Of Santa Cruz County received 4 stars from family caregivers on the CMS CAHPS survey, with 92% saying they would definitely recommend it. Its CMS composite process score of 98.50 is above the California state average of 93.41.
Hospice Of Santa Cruz County serves 28 ZIP codes from its Scotts Valley, California office in Santa Cruz County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Hospice Of Santa Cruz County is Medicare-certified (CCN 051526, since 1987). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of Santa Cruz County is a non-profit hospice based in Scotts Valley, California, serving Santa Cruz County. It has been Medicare-certified since July 27, 1987, and carries CCN 051526.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 4 stars. Ninety-two percent of surveyed family caregivers said they would definitely recommend this hospice, and 85% rated their experience 9 or 10 out of 10. These figures reflect the experiences of caregivers who chose to respond to the survey and represent the most recent data published by CMS.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Hospice Of Santa Cruz County scored 98.50, compared to the California state average of 93.41 — placing it above the state average. The care index score reported is 10, and CMS data shows visits occurred in the last days of life for 70.2% of patients.
Hospice Of Santa Cruz County reports serving 28 ZIP codes from its Scotts Valley office. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost figures are included here. All figures in this profile come from CMS Care Compare data and should be verified directly on Care Compare for the most current information, as CMS updates these figures periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Santa Cruz County is Medicare-certified (CCN 051526) since July 27, 1987, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 4-star overall rating in the CMS CAHPS survey, with 92% saying they would definitely recommend it and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 98.50, compared to a California state average of 93.41, placing it above the state average. CMS data also shows visits occurred in the last days of life for 70.2% of patients.
What areas and ZIP codes does this hospice serve?
Hospice Of Santa Cruz County reports serving 28 ZIP codes from its Scotts Valley, California office in Santa Cruz County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is organized as a non-profit hospice. Ownership type does not directly determine care quality, but CMS publishes it as part of the hospice's public profile.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 27, 1987.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for people with a life expectancy of six months or less who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients still receive medical attention for symptoms and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Hospice Of Santa Cruz County at (831) 430-3000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Hospice Of Santa Cruz County at (831) 430-3000 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice's quality measures compare to state averages, and the ZIP codes served; you can also ask Hospice Of Santa Cruz County directly at (831) 430-3000 about their specific services.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of Santa Cruz County (CCN 051526) directly at https://www.medicare.gov/care-compare/details/hospice/051526?state=CA to confirm current CMS ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.