Hospice Of Central New York
Liverpool, NY · Medicare-certified hospice (CCN 331511)
CMS process measure: 86.81 (state average 97.72 — below state average)
Serves: 100 ZIP codes (is yours included? →) · Phone: (315) 634-1100 · Verify on Medicare Care Compare ↗
Hospice Of Central New York received a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of caregivers saying they would definitely recommend it. Its CMS composite process score of 86.81 is below the New York state average of 97.72.
Hospice Of Central New York serves 100 ZIP codes from its Liverpool, New York office in Onondaga County.
Yes, Hospice Of Central New York is Medicare-certified (CCN 331511, since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of Central New York is a non-profit hospice based in Liverpool, New York, serving Onondaga County and surrounding communities. The hospice has been Medicare-certified since June 21, 1985 (CCN 331511).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave this hospice an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend the hospice to others, and 83% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently the hospice completed a bundle of recommended care processes — this hospice scored 86.81, compared with a New York state average of 97.72, placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 21.2% of patients received visits in the final days of life, based on the most recently published CMS data.
The hospice's service area, as listed in CMS data, spans 100 ZIP codes from its Liverpool office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here. All figures above come from CMS Care Compare data and reflect the most recent published survey and quality-measure vintage available. Where a measure is not mentioned, CMS has not published it for this hospice, which can happen with smaller patient counts and does not itself indicate poor quality. Families are encouraged to review the full Care Compare listing directly.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Central New York is Medicare-certified (CCN 331511) since June 21, 1985, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice earned a 4-star family caregiver rating, with 89% saying they would definitely recommend it and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 86.81, compared with a New York state average of 97.72, placing it below the state average on this measure; CMS also lists a care index score of 9 and 21.2% of patients receiving visits in the final days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 100 ZIP codes from its Liverpool, New York office in Onondaga County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 100 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type is one factor among several CMS reports; families may also want to weigh survey results and quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 21, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for people generally expected to have six months or less to live; both aim to ease symptoms and support quality of life.
Does choosing hospice mean giving up treatment?
No — hospice does not mean giving up care; it means shifting the focus of care toward comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Hospice Of Central New York at (315) 634-1100 or check Medicare Care Compare for this detail.
How do I start hospice care with this provider?
The data available does not include enrollment steps; contact Hospice Of Central New York at (315) 634-1100 to learn how to begin care and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and the size of the service area — all information you can review for this hospice on Medicare Care Compare or by calling (315) 634-1100.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of Central New York directly at https://www.medicare.gov/care-compare/details/hospice/331511?state=NY to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.