Hope Hospice
Pleasanton, CA · Medicare-certified hospice (CCN 051601)
CMS process measure: 99.76 (state average 93.41 — above state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (925) 829-8770 · Verify on Medicare Care Compare ↗
Family caregivers gave Hope Hospice 4 stars on the CMS CAHPS survey, with 90% saying they would definitely recommend it. Its CMS composite process score of 99.76 is above the California state average of 93.41.
Hope Hospice serves 58 ZIP codes from its Pleasanton, California office in Alameda County. Families in this area can check the Medicare Care Compare tool to confirm whether their specific ZIP code is included.
Yes, Hope Hospice is Medicare-certified, with CCN 051601, certified since December 10, 1992. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Hope Hospice is a non-profit hospice based in Pleasanton, California, serving Alameda County and surrounding areas. It has been Medicare-certified since December 10, 1992 (CCN 051601).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Hope Hospice an overall rating of 4 stars. Ninety percent said they would definitely recommend this hospice to others, and 85% rated their overall experience of care between 9 and 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice completes a bundle of recommended care processes — Hope Hospice scored 99.76, compared with a California state average of 93.41, placing it above the state average. CMS also reports a care index score of 10 and notes that 40.6% of patients received visits from staff in the final days of life, according to the data supplied.
Hope Hospice's service area, as reflected in CMS data, spans 58 ZIP codes.
Hospice care is covered under the Medicare hospice benefit for eligible beneficiaries whose doctor certifies eligibility; this listing does not include cost figures beyond that basic fact.
All figures above come from CMS Care Compare data as supplied for this listing. Where a measure is not mentioned here, CMS has not published it for this hospice, which is often simply due to small patient counts and does not indicate poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hope Hospice is Medicare-certified (CCN 051601) since December 10, 1992, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Families gave Hope Hospice 4 out of 5 stars in the CMS CAHPS survey; 90% said they would definitely recommend it, and 85% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.76, above the California state average of 93.41. CMS also reports a care index score of 10 and that 40.6% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Hope Hospice, based in Pleasanton, California (Alameda County), serves 58 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hope Hospice is organized as a non-profit. Ownership type is one factor among many; CMS quality measures like the CAHPS survey and composite score offer more direct insight into experience of care.
How long has this hospice been Medicare-certified?
Hope Hospice has been Medicare-certified since December 10, 1992.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
This data does not specify where Hope Hospice provides care; please contact the hospice at (925) 829-8770 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The listing data does not describe intake steps; contact Hope Hospice directly at (925) 829-8770 to ask how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality scores compared to state averages, service area, and ownership type — all of which are included above for Hope Hospice based on CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Hope Hospice (CCN 051601) directly at https://www.medicare.gov/care-compare/details/hospice/051601?state=CA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.