Goodwill Healthcare Services, Inc
San Diego, CA · Medicare-certified hospice (CCN B31736)
CMS process measure: 91.43 (state average 93.41 — below state average)
Serves: 74 ZIP codes (is yours included? →) · Phone: (858) 355-9903 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Goodwill Healthcare Services, Inc 87% of the time, with 82% giving it a 9 or 10 out of 10 rating. On CMS's composite process measure, the hospice scored 91.43, which is below the California state average of 93.41.
Goodwill Healthcare Services, Inc serves 74 ZIP codes from its San Diego, CA office in San Diego County, according to CMS data.
Yes, Goodwill Healthcare Services, Inc is Medicare-certified (CCN B31736), certified since October 17, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Goodwill Healthcare Services, Inc is a Medicare-certified hospice serving the San Diego, California area, certified since October 17, 2021. This profile draws only on figures published by CMS Care Compare and reflects the most recent data vintage available there.
CMS's ownership category for this hospice was not provided in the data reviewed, so families should confirm this directly with the hospice or on Medicare Care Compare. In the CMS CAHPS family caregiver survey, 87% of surveyed caregivers said they would definitely recommend this hospice, and 82% gave it an overall rating of 9 or 10 out of 10. CMS has not published a separate CAHPS star rating for this hospice in the data available, which can happen when patient counts are small; this does not indicate poor quality.
On CMS's composite process measure — which reflects how consistently core care processes were delivered — this hospice scored 91.43, compared to a California state average of 93.41, placing it below the state average. CMS also reported a visits-in-last-days-of-life percentage of 45.1% and a care index score of 10 for this hospice.
Goodwill Healthcare Services, Inc reports serving 74 ZIP codes from its San Diego office in San Diego County. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to verify all figures directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Goodwill Healthcare Services, Inc is Medicare-certified (CCN B31736) since October 17, 2021, and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 87% of family caregivers said they would definitely recommend this hospice, and 82% rated it 9 or 10 out of 10. CMS has not published a separate star rating for this hospice in the data reviewed.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 91.43, compared to the California state average of 93.41, placing it below the state average on that measure.
What areas and ZIP codes does this hospice serve?
It reports serving 74 ZIP codes from its San Diego office in San Diego County, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 74 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS ownership type for this hospice was not included in the data available; please contact the hospice at (858) 355-9903 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 17, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, and patients can still be treated for other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact the hospice at (858) 355-9903 and verify on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice directly at (858) 355-9903 for this information.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, how the hospice's quality measures compare to state averages, and the size of its service area — all of which can be reviewed on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Goodwill Healthcare Services, Inc directly at https://www.medicare.gov/care-compare/details/hospice/B31736?state=CA using CCN B31736.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.