Gentiva
Saint Louis, MO · Medicare-certified hospice (CCN 261550)
CMS process measure: 96.3 (state average 95.27 — above state average)
Serves: 140 ZIP codes (is yours included? →) · Phone: (314) 275-6100 · Verify on Medicare Care Compare ↗
Gentiva has a 3-star family caregiver rating on the CMS CAHPS survey, with 77% of caregivers saying they would definitely recommend it. Its CMS composite process-of-care score of 96.30 is above the Missouri state average of 95.27.
Gentiva serves 140 ZIP codes from its Saint Louis, Missouri office in St. Louis County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified (CCN 261550, since 1994), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Saint Louis, Missouri, serving St. Louis County and the surrounding region. It has been Medicare-certified since August 31, 1994 (CCN 261550), meaning it has met federal health and safety standards for hospice care for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Seventy-seven percent said they would definitely recommend this hospice to others, and 78% rated their experience 9 or 10 on a 10-point scale.
On the CMS composite process-of-care measure, which reflects how consistently a hospice performs a bundle of recommended care practices, Gentiva scored 96.30, which is above the Missouri state average of 95.27. CMS also reports a care index score of 10 for this hospice, and data show that 68.2% of patients received visits in the last days of life, based on the timeframe covered by the current CMS Care Compare release.
Gentiva's service area, as listed in CMS data, spans 140 ZIP codes, reflecting a broad reach from its Saint Louis office. The Medicare hospice benefit covers hospice care for eligible beneficiaries; this profile does not include cost information beyond that. All figures above come directly from CMS Care Compare data and are subject to CMS's normal update schedule.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 261550) since August 31, 1994, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data show a 3-star family caregiver rating, with 77% saying they would definitely recommend Gentiva and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's CMS composite process-of-care score is 96.30, above the Missouri state average of 95.27.
What areas and ZIP codes does this hospice serve?
Per CMS data, Gentiva serves 140 ZIP codes from its Saint Louis, Missouri office in St. Louis County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 140 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type doesn't directly determine quality, so it's worth reviewing the CMS survey and quality scores alongside it.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since August 31, 1994, over 30 years.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have decided to stop curative treatment and focus on comfort, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, support, or medical attention.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings; contact Gentiva at (314) 275-6100 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care, contact Gentiva directly at (314) 275-6100 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver support, how visits are scheduled, and how quality is measured; contact Gentiva at (314) 275-6100 for specifics and review its CMS Care Compare profile.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 261550) directly at https://www.medicare.gov/care-compare/details/hospice/261550?state=MO to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.