Gentiva
Little Rock, AR · Medicare-certified hospice (CCN 041561)
CMS process measure: 99.16 (state average 97.84 — above state average)
Serves: 124 ZIP codes (is yours included? →) · Phone: (501) 223-8868 · Verify on Medicare Care Compare ↗
Gentiva received a 3 out of 5 star CAHPS rating from family caregivers, with 86% saying they would definitely recommend the hospice. Its CMS composite process score of 99.16 is above the Arkansas state average of 97.84.
Gentiva serves 124 ZIP codes from its Little Rock, Arkansas office in Pulaski County.
Yes, Gentiva is Medicare-certified (CCN 041561, since 1996), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Little Rock, Arkansas, serving Pulaski County and the surrounding area. It has been Medicare-certified since November 27, 1996 (CCN 041561).
According to CMS Care Compare survey data, family caregivers gave Gentiva an overall CAHPS star rating of 3 out of 5. Among those surveyed, 86% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who worked with the hospice team during a loved one's care.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Gentiva scored 99.16, which is above the Arkansas state average of 97.84. CMS also reports a care index score of 10 and notes that 74.5% of patients received visits in the final days of life, per the data provided.
Gentiva reports serving 124 ZIP codes from its Little Rock office, indicating a fairly broad service area for families in the region.
All figures above come from CMS Care Compare data as supplied for this listing. Where a measure is not included here, CMS has not published it for this hospice, which is often due to small patient sample sizes rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 041561) since November 27, 1996, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS survey data shows a 3-star CAHPS rating, with 86% of family caregivers saying they would definitely recommend Gentiva and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 99.16, which is above the Arkansas state average of 97.84, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva serves 124 ZIP codes from its Little Rock, Arkansas office in Pulaski County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 124 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not by itself determine quality, but it can be a factor families consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since November 27, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for patients generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom management, and quality of life rather than treatments aimed at curing the underlying illness.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Gentiva at (501) 223-8868 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva at (501) 223-8868 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and staff availability — contact Gentiva at (501) 223-8868 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva directly at https://www.medicare.gov/care-compare/details/hospice/041561?state=AR to review its current CMS ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.