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Gentiva Ii

Green Valley, AZ · Medicare-certified hospice (CCN 031519)

Family caregiver rating (CAHPS): 4★ — 85% of families would definitely recommend
CMS process measure: 95.1 (state average 94.29 — at state average)
Serves: 53 ZIP codes (is yours included? →) · Phone: (520) 499-3072 · Verify on Medicare Care Compare ↗

Gentiva II received 4 stars from family caregivers on the CMS CAHPS survey, with 85% saying they would definitely recommend it, and its composite process score of 95.10 is at the Arizona state average of 94.29. These figures come from CMS Care Compare survey data.

Gentiva II serves 53 ZIP codes from its office in Green Valley, Arizona, located in Pima County. Families in this broader area may be eligible for its hospice services.

Yes, Gentiva II is Medicare-certified, with CCN 031519, certified since 1993. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.

CMS care-process score vs. state average
Gentiva Ii Gentiva Ii: 95.1 95.1 AZ average AZ average: 94.29 94.29

About this hospice

Gentiva II is a for-profit hospice located in Green Valley, Arizona, serving families in Pima County and surrounding communities. The hospice has been Medicare-certified since June 8, 1993, and operates under CCN 031519.

According to CMS Care Compare survey data, family caregivers gave Gentiva II a CAHPS rating of 4 stars. Of caregivers surveyed, 85% said they would definitely recommend this hospice to others, and 80% rated their overall experience 9 or 10 out of 10. These figures reflect how families described their own experience with the hospice's care.

On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Gentiva II scored 95.10, which CMS classifies as at the Arizona state average of 94.29. A care index score of 10 was also reported, and 60.3% of patients were noted as having visits in their last days of life, per CMS data. Where any additional CMS measure is not mentioned here, CMS has not published it for this hospice, which is often the case for hospices with smaller patient counts and does not indicate poor quality.

Gentiva II's service area includes 53 ZIP codes. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. All figures above come from CMS Care Compare data.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Gentiva II is Medicare-certified (CCN 031519, since June 8, 1993). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

Family caregivers gave Gentiva II a CAHPS rating of 4 stars, with 85% saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Gentiva II's composite process score is 95.10, which CMS classifies as at the Arizona state average of 94.29.

What areas and ZIP codes does this hospice serve?

Gentiva II serves 53 ZIP codes from its Green Valley, Arizona office in Pima County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 53 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Gentiva II is a for-profit hospice. Ownership type does not directly determine care quality; CMS quality measures and CAHPS survey results provide a more direct comparison.

How long has this hospice been Medicare-certified?

Gentiva II has been Medicare-certified since June 8, 1993.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have generally stopped curative treatment.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting focus to comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where Gentiva II delivers care; please contact the hospice at (520) 499-3072 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

To start hospice care with Gentiva II, contact the hospice directly at (520) 499-3072 and verify certification and coverage details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction scores, how the hospice's process measures compare to the state average, its ZIP code coverage, and how care is delivered — contact Gentiva II at (520) 499-3072 for specifics.

How do I verify this hospice on Medicare Care Compare?

You can verify Gentiva II's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/031519?state=AZ.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.