Five Star Home Hospice
Pasadena, CA · Medicare-certified hospice (CCN 551631)
CMS process measure: 81.88 (state average 93.41 — below state average)
Serves: 111 ZIP codes (is yours included? →) · Phone: (626) 791-1764 · Verify on Medicare Care Compare ↗
Family caregivers reported that 92% would definitely recommend Five Star Home Hospice, and 90% rated it 9 or 10 out of 10, according to CMS's CAHPS survey. Its composite process score of 81.88 is below the California state average of 93.41.
Five Star Home Hospice serves 111 ZIP codes from its office in Pasadena, California, in Los Angeles County.
Yes, Five Star Home Hospice is Medicare-certified, with CMS Certification Number 551631, certified since February 9, 2012. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Five Star Home Hospice is a for-profit hospice agency based in Pasadena, California, serving Los Angeles County and surrounding communities. It has been Medicare-certified since February 9, 2012, under CMS Certification Number (CCN) 551631.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 92% would definitely recommend this hospice to others, and 90% gave it an overall rating of 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently core care processes are delivered, Five Star Home Hospice scored 81.88, which is below the California state average of 93.41. The visits-near-end-of-life measure shows 9.8% for the period reported. Where CMS has not published a measure for this hospice, that may reflect small patient counts rather than an indication of poor quality.
Five Star Home Hospice reports serving 111 ZIP codes from its Pasadena office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond this are included here. All figures above come from CMS Care Compare data as provided and should be verified directly on Medicare Care Compare for the most current vintage.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Five Star Home Hospice is Medicare-certified (CCN 551631), certified since February 9, 2012. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 92% of family caregivers said they would definitely recommend this hospice, and 90% gave it a rating of 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 81.88, which is below the California state average of 93.41, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Five Star Home Hospice reports serving 111 ZIP codes from its Pasadena, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 111 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Five Star Home Hospice is a for-profit agency. Ownership type does not directly indicate quality of care, but it can be relevant information for families comparing providers.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 9, 2012.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have a terminal diagnosis and have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it is not about giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Five Star Home Hospice at (626) 791-1764 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Five Star Home Hospice at (626) 791-1764 for guidance and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measure performance, service area, and how care is coordinated; contact Five Star Home Hospice at (626) 791-1764 to discuss specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Five Star Home Hospice (CCN 551631) directly at https://www.medicare.gov/care-compare/details/hospice/551631?state=CA to confirm current ratings and information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.