By The Bay Health
San Francisco, CA · Medicare-certified hospice (CCN 051523)
CMS process measure: 99.27 (state average 93.41 — above state average)
Serves: 49 ZIP codes (is yours included? →) · Phone: (415) 626-5900 · Verify on Medicare Care Compare ↗
By The Bay Health has a 3-star CAHPS family caregiver rating, with 86% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.27 is above the California state average of 93.41.
By The Bay Health serves 49 ZIP codes from its San Francisco, CA office in San Francisco County.
Yes, By The Bay Health is Medicare-certified (CCN 051523, since 1987); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
By The Bay Health is a for-profit hospice based in San Francisco, California, serving families in San Francisco County. The hospice has been Medicare-certified since January 22, 1987, and holds CMS Certification Number (CCN) 051523.
According to CMS Care Compare's CAHPS Hospice Survey of family caregivers, By The Bay Health received an overall rating of 3 stars. Among surveyed caregivers, 86% said they would definitely recommend this hospice to others, and 80% rated their experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, By The Bay Health scored 99.27, which CMS lists as above the California state average of 93.41. CMS also reports a care index score of 10 for this hospice, and shows that 31.0% of patients received visits from staff in the last days of life, per the most recent published data.
By The Bay Health's service area, as reflected in CMS data, spans 49 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information beyond that is provided here.
All figures above are drawn from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient counts rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. By The Bay Health is Medicare-certified (CCN 051523) since January 22, 1987, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, By The Bay Health received a 3-star family caregiver rating, with 86% saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.27, which CMS lists as above the California state average of 93.41; CMS also reports a care index score of 10 and shows 31.0% of patients receiving visits in the last days of life.
What areas and ZIP codes does this hospice serve?
CMS data shows By The Bay Health serves 49 ZIP codes from its San Francisco, CA location in San Francisco County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 49 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
By The Bay Health is listed as for-profit. Ownership type does not by itself determine quality of care; CMS quality and survey measures are better indicators to review.
How long has this hospice been Medicare-certified?
By The Bay Health has been Medicare-certified since January 22, 1987.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those no longer pursuing curative treatment, typically when life expectancy is limited to months.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean withholding care, and pain and symptom management continue actively.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact By The Bay Health at (415) 626-5900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; contact By The Bay Health at (415) 626-5900 to ask how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quickly staff respond to needs, how care is coordinated, and what services are included; you can review By The Bay Health's published CMS scores and ask the hospice directly at (415) 626-5900 for anything not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up By The Bay Health (CCN 051523) directly at https://www.medicare.gov/care-compare/details/hospice/051523?state=CA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.