Accentcare Hospice & Palliative Care Of California - San Bernardino
Ontario, CA · Medicare-certified hospice (CCN 551621)
CMS process measure: 100 (state average 93.41 — above state average)
Serves: 111 ZIP codes (is yours included? →) · Phone: (909) 981-1136 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice an overall rating of 3 stars in the CMS CAHPS survey, with 78% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 100.00, above the California state average of 93.41.
Accentcare Hospice & Palliative Care of California - San Bernardino serves 111 ZIP codes from its Ontario, California office in San Bernardino County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Accentcare Hospice & Palliative Care of California - San Bernardino is Medicare-certified (CCN 551621), certified since December 20, 2011. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Accentcare Hospice & Palliative Care of California - San Bernardino is a for-profit hospice based in Ontario, California, serving San Bernardino County and the surrounding region. The hospice has been Medicare-certified since December 20, 2011 (CCN 551621).
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among those surveyed, 78% said they would definitely recommend this hospice to others, and 76% rated their overall experience of care between 9 and 10 on a 10-point scale.
On CMS's composite process quality measure, this hospice scored 100.00, compared to a California state average of 93.41 — placing it above the state average on this measure. CMS also reports a care index score of 10 for this hospice, and notes that 24.9% of patients received visits from hospice staff in the last days of life, per the published data. Where a measure is not listed here, CMS has not published it for this hospice, which often occurs because of small patient counts, and this should not be read as an indicator of poor quality.
This hospice reports serving 111 ZIP codes from its Ontario, California office. The Medicare hospice benefit covers hospice care for eligible patients. All figures above are drawn from CMS Care Compare data; families are encouraged to verify current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. This hospice is Medicare-certified (CCN 551621) since December 20, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received an overall rating of 3 stars, with 78% of family caregivers saying they would definitely recommend it and 76% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice scored 100.00 on CMS's composite process measure, compared to a California state average of 93.41, placing it above the state average.
What areas and ZIP codes does this hospice serve?
This hospice, based in Ontario, California in San Bernardino County, reports serving 111 ZIP codes.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 111 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit provider. Ownership type does not by itself determine quality; CMS quality measures and CAHPS survey results offer more direct comparisons between hospices.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since December 20, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than treatments aimed at curing the illness; it does not mean giving up medical care or attention, as hospice teams continue to manage symptoms and support patients and families.
Where is hospice care provided — at home or in a facility?
The specific settings where this hospice provides care are not included in the CMS data provided; contact the hospice at (909) 981-1136 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact the hospice at (909) 981-1136 to learn how to begin care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measure performance compared to state averages, service area, and how care needs would be met; this listing's CMS data covers ratings and service area, and the hospice can address further questions directly at (909) 981-1136.
How do I verify this hospice on Medicare Care Compare?
You can view this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/551621?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.