Acacia Hospice And Palliative Services
Irvine, CA · Medicare-certified hospice (CCN 921664)
CMS process measure: 91.72 (state average 93.41 — below state average)
Serves: 210 ZIP codes (is yours included? →) · Phone: (714) 576-2222 · Verify on Medicare Care Compare ↗
Family caregivers gave Acacia Hospice And Palliative Services a 2-star rating in the CMS CAHPS survey, with 78% saying they would definitely recommend it. Its composite process score of 91.72 is below the California state average of 93.41.
Acacia Hospice And Palliative Services serves 210 ZIP codes from its office in Irvine, California, located in Orange County.
Yes, Acacia Hospice And Palliative Services is Medicare-certified (CCN 921664, since April 12, 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Acacia Hospice And Palliative Services is a for-profit hospice based in Irvine, California, serving families in Orange County and beyond. It has been Medicare-certified since April 12, 2017 (CCN 921664).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Acacia Hospice a 2-star rating. Among those surveyed, 78% said they would definitely recommend this hospice to others, and 78% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Acacia Hospice scored 91.72, which falls below the California state average of 93.41. CMS also reports a care index score of 10 and notes that 47.5% of patients received visits in the last days of life, based on the most recent published data.
Acacia Hospice's service area is broad, covering 210 ZIP codes from its Irvine office. Where any specific measure is not mentioned here, CMS has not published it for this hospice, which often happens simply because too few patients were surveyed to report a reliable figure — this does not necessarily reflect quality.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to review the source directly for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Acacia Hospice And Palliative Services has been Medicare-certified since April 12, 2017 (CCN 921664), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 2-star rating, with 78% of family caregivers saying they would definitely recommend this hospice and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Acacia Hospice's composite process score is 91.72, which is below the California state average of 93.41, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
It serves 210 ZIP codes from its office in Irvine, California, in Orange County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 210 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Acacia Hospice is a for-profit organization; ownership type is disclosed by CMS but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 12, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for those who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Acacia Hospice at (714) 576-2222 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Acacia Hospice at (714) 576-2222 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, staffing, how visits are scheduled near the end of life, and service area coverage — you can ask Acacia Hospice directly at (714) 576-2222 and compare data on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Acacia Hospice And Palliative Services (CCN 921664) at https://www.medicare.gov/care-compare/details/hospice/921664?state=CA to review its official CMS ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.