Personal Touch Home Care Of Ky, Inc.
Florence, KY · Medicare-certified home health agency (CCN 187142)
Patient survey (HHCAHPS): 4★
Serves: 52 ZIP codes (is yours included? →) · Phone: (859) 441-0200 · Verify on Medicare Care Compare ↗
Personal Touch Home Care Of Ky, Inc. holds a 2-star CMS quality rating, below the Kentucky state average of 3.5 stars, but its patient survey rating is 4 stars. These figures come from CMS Care Compare data.
Personal Touch Home Care Of Ky, Inc. offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 52 ZIP codes from its office in Florence, Kentucky.
Yes, Personal Touch Home Care Of Ky, Inc. is Medicare-certified (CCN 187142, certified since January 11, 1988), so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details are available beyond this certification fact.
About this agency
Personal Touch Home Care Of Ky, Inc. is a Medicare-certified home health agency based in Florence, Kentucky, serving 52 ZIP codes from its local office. The agency has been Medicare-certified since January 11, 1988, and operates as a proprietary (for-profit) organization.
The agency offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Personal Touch Home Care Of Ky, Inc. holds a CMS quality star rating of 2 out of 5, which is below the Kentucky state average of 3.5 stars. Its patient survey star rating, which reflects patient experience feedback, stands at 4 out of 5.
On specific quality measures reported by CMS, the agency began care in a timely manner for 88.71% of patients, and 74.89% of patients showed improvement in their ability to walk or move around during the course of care.
These figures are drawn from CMS Care Compare data and reflect the most recently published data vintage available for this agency. Families considering this agency are encouraged to review the full profile on Medicare Care Compare directly for the most current ratings and measure details before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Personal Touch Home Care Of Ky, Inc. is Medicare-certified (CCN 187142) and has been since January 11, 1988, so Medicare-covered home health services ordered by a doctor are eligible for coverage here.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2-star CMS quality rating, which is below the Kentucky state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 4 out of 5, based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the full, current ratings and measures for this agency at the official CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/187142?state=KY.
What areas and ZIP codes does this agency serve?
This agency serves 52 ZIP codes from its office in Florence, Kentucky.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 52 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific ZIP codes covered, and scheduling availability by contacting the agency directly at (859) 441-0200.
What is the difference between home health care and non-medical home care?
Home health care, like the services this agency provides (nursing, therapy, aide services), is medically ordered and Medicare-eligible, while non-medical home care involves non-clinical support services not covered under this Medicare certification.
How long has this agency been Medicare-certified?
This agency has been Medicare-certified since January 11, 1988.
Who owns this agency — for-profit, non-profit, or government?
This agency is a proprietary, for-profit organization.
How much does home health care cost and who pays?
Cost details are not published by CMS; contact the agency at (859) 441-0200 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Personal Touch Home Care Of Ky, Inc. at (859) 441-0200 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/11/1988. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.