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Northern Arizona Home Health

Flagstaff, AZ · Medicare-certified home health agency (CCN 037047)

CMS quality rating: 3★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 4★
Serves: 7 ZIP codes (is yours included? →) · Phone: (928) 773-2238 · Verify on Medicare Care Compare ↗

Northern Arizona Home Health holds a 3-star CMS quality rating, which is below the Arizona state average of 3.5 stars, and it has a 4-star patient survey rating. This means patient satisfaction feedback is relatively strong even though its overall quality star rating trails the state average.

Northern Arizona Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, and Medical Social Services. It serves 7 ZIP codes from its office in Flagstaff, Arizona.

Yes, Northern Arizona Home Health is Medicare-certified, with CCN 037047, certified since January 26, 1984, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes directly from CMS records, not agency claims.

CMS quality vs. benchmarks
Northern Arizona Home… Northern Arizona Home…: 3★ 3★ AZ average AZ average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapyMedical Social Services

About this agency

Northern Arizona Home Health is a Medicare-certified home health agency based in Flagstaff, Arizona, certified since January 26, 1984. The agency is organized as a proprietary (for-profit) provider and offers Nursing Care, Physical Therapy, Occupational Therapy, and Medical Social Services.

According to CMS Care Compare data, Northern Arizona Home Health holds an overall quality star rating of 3 stars, which falls below the Arizona state average of 3.5 stars. On the CMS patient survey, the agency received a 4-star rating, reflecting patient feedback collected through the CMS survey process.

CMS quality measures indicate that 92.83% of patients received timely initiation of care, meaning care began promptly after referral, according to the same Care Compare dataset. In addition, 82.51% of patients showed improvement in their ability to walk or move around during their episode of care, based on CMS-reported outcome data.

Northern Arizona Home Health serves a service area covering 7 ZIP codes from its Flagstaff, Arizona office. All ratings, percentages, and measures cited here come directly from CMS Care Compare data and reflect the vintage of that dataset at the time of retrieval. Families and caregivers are encouraged to consult the official Medicare Care Compare website for the most current figures and additional context before making care decisions regarding this agency or any other Medicare-certified home health provider in the region.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Northern Arizona Home Health is Medicare-certified (CCN 037047) and has been since January 26, 1984, so covered home health services ordered by a doctor are eligible for Medicare payment.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Medical Social Services.

What is this agency's CMS quality star rating and how does it compare to the state average?

It holds a 3-star CMS quality rating, which is below the Arizona state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency received a 4-star rating on the CMS patient survey.

How do I check this agency's quality and staffing record?

You can review official ratings and measures on the Medicare Care Compare page for this agency at https://www.medicare.gov/care-compare/details/home-health/037047?state=AZ.

What areas and ZIP codes does this agency serve?

The agency serves 7 ZIP codes from its office in Flagstaff, Arizona.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 7 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about staff availability, care plans, and specific outcomes for conditions like yours by calling the agency directly at (928) 773-2238, and verify current ratings on Medicare Care Compare.

How long has this agency been Medicare-certified?

It has been Medicare-certified since January 26, 1984.

Who owns this agency — for-profit, non-profit, or government?

Northern Arizona Home Health is a proprietary (for-profit) agency.

How much does home health care cost and who pays?

Cost details are not published by CMS; contact the agency at (928) 773-2238 to discuss coverage and any out-of-pocket costs, and verify Medicare coverage details on Care Compare.

How do I contact this agency to start care?

You can call Northern Arizona Home Health at (928) 773-2238 to begin the process of starting care.

What percent of patients received timely care from this agency?

CMS data shows 92.83% of patients received timely initiation of care.

What percent of patients improved in walking ability?

CMS data shows 82.51% of patients showed improvement in their ability to walk or move around.

Data: CMS Care Compare (Jul2026 refresh); certified since 01/26/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.