Caretenders
Lexington, KY · Medicare-certified home health agency (CCN 187084)
Patient survey (HHCAHPS): 5★
Serves: 52 ZIP codes (is yours included? →) · Phone: (859) 276-5369 · Verify on Medicare Care Compare ↗
Caretenders holds a 3-star CMS quality rating, below the Kentucky state average of 3.5, but earns a 5-star patient survey rating. This suggests mixed but generally positive patient-reported experiences alongside a quality score below the state norm.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 52 ZIP codes from its Lexington, KY office.
Yes, Caretenders is Medicare-certified (CCN 187084, certified since 1983), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS records rather than the agency itself.
About this agency
Caretenders is a Medicare-certified home health agency located in Lexington, Kentucky, certified since August 1, 1983. The agency is organized as a proprietary (for-profit) provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Caretenders holds an overall quality star rating of 3 out of 5, which is below the Kentucky state average of 3.5 stars. In contrast, the agency's patient survey star rating is 5 out of 5, reflecting patient-reported experiences captured in the CMS survey data. Among the performance measures reported, 95.84% of patients received timely initiation of care, and 86.07% of patients showed improvement in their ability to walk or move around during their episode of care.
Caretenders serves a broad geographic area, covering 52 ZIP codes from its Lexington office. These figures represent a snapshot of CMS Care Compare data and may be updated periodically; individuals should consult the official CMS Care Compare website for the most current ratings and measures before making care decisions. This profile does not include cost information, as CMS does not publish home health pricing data.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders is Medicare-certified (CCN 187084) and has been since August 1, 1983, so Medicare covers eligible home health services when ordered by a physician.
What services does this agency offer?
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders has a 3-star overall quality rating, which is below the Kentucky state average of 3.5 stars, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
Caretenders received a 5-star patient survey rating from CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review Caretenders' full quality and staffing details on the Medicare Care Compare website at https://www.medicare.gov/care-compare/details/home-health/187084?state=KY.
What areas and ZIP codes does this agency serve?
Caretenders serves 52 ZIP codes from its office in Lexington, Kentucky.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 52 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, specific ZIP code coverage, and scheduling availability by contacting the agency directly at (859) 276-5369, and verify quality data on Medicare Care Compare.
How long has this agency been Medicare-certified?
Caretenders has been Medicare-certified since August 1, 1983.
Who owns this agency — for-profit, non-profit, or government?
Caretenders is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact Caretenders at (859) 276-5369 for details and to discuss payment and Medicare coverage.
How do I contact this agency to start care?
You can contact Caretenders at (859) 276-5369 to inquire about starting care.
What is the timely initiation of care rate for this agency?
CMS Care Compare data shows 95.84% of Caretenders' patients received timely initiation of care.
What percentage of patients improved in walking ability?
According to CMS data, 86.07% of Caretenders' patients showed improvement in their ability to walk or move around.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/01/1983. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.