Wilora Lake Healthcare
Charlotte, NC · Medicare and Medicaid-certified nursing home (CCN 345473) · 70 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 1
Federal fines: none on current record
Phone: (704) 563-2922 · Verify on Medicare Care Compare ↗
CMS gives Wilora Lake Healthcare an overall rating of 2 out of 5 stars, below the North Carolina state average of 2.93. Its health inspection rating is 2 stars and its staffing rating is 1 star.
Wilora Lake Healthcare reports total nurse staffing of about 3.17 hours per resident per day, including 0.45 RN hours, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 66.2%.
Wilora Lake Healthcare has no federal fines on record and no payment denials, according to CMS. However, CMS does display its abuse warning icon for this facility, so families should review the underlying inspection findings on Care Compare.
About this facility
Wilora Lake Healthcare is a for-profit nursing home in Charlotte, North Carolina, certified for both Medicare and Medicaid since September 26, 1995. The facility is licensed for 70 certified beds and reports an average of 61.4 residents.
According to CMS Care Compare, Wilora Lake Healthcare holds an overall star rating of 2 out of 5, which is below the North Carolina state average of 2.93. The facility's four component ratings are mixed: a health inspection rating of 2 stars, a quality measures rating of 5 stars, and a staffing rating of 1 star.
Nurse staffing data show total nurse hours of 3.17 per resident per day, with registered nurse hours at 0.45 per resident per day. Nursing staff turnover is reported at 66.2%.
On penalties, CMS records show no federal fines on record for this facility (0 fines, $0.00 total) and no payment denials. However, CMS displays its abuse warning icon for this facility, meaning families should review the facility's inspection record directly on Care Compare for details on the underlying finding.
Wilora Lake Healthcare is part of the Avardis Health chain, which operates 38 facilities with an average chain rating of 2.0 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Data sourced from CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Wilora Lake Healthcare has an overall rating of 2 out of 5 stars, below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.17 hours per resident per day, with 0.45 RN hours per resident per day; nursing staff turnover is 66.2%, and the staffing rating is 1 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS does display its abuse warning icon for this facility; it is not listed in the Special Focus program per the data provided. Families should review the inspection record on Care Compare.
How large is this facility and how many residents live there?
It has 70 certified beds and an average daily population of 61.4 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Avardis Health chain, which operates 38 facilities with an average rating of 2.0 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 26, 1995.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (2 stars), health inspections (2 stars), quality measures (5 stars), and staffing (1 star), which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 7045632922 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour or on-site details; contact the facility at 7045632922 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest official record at https://www.medicare.gov/care-compare/details/nursing-home/345473?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.