Willowbrooke Court At Azalea Trace
Pensacola, FL · Medicare and Medicaid-certified nursing home (CCN 105444) · 24 certified beds
Health inspection: 5 · Quality measures: 2 · Staffing: 5
Federal fines: none on current record
Phone: (850) 478-5200 · Verify on Medicare Care Compare ↗
Willowbrooke Court At Azalea Trace has a CMS overall rating of 5 stars, above the Florida state average of 3.27 stars, with 5 stars for health inspections and 5 stars for staffing.
Willowbrooke Court At Azalea Trace reports 4.06 total nurse hours per resident per day, including 1.10 RN hours per resident per day, with a staffing turnover rate of 25.0% and a 5-star CMS staffing rating.
Willowbrooke Court At Azalea Trace has no federal fines on record, totaling $0.00, and no payment denials reported by CMS; there is no abuse icon or Special Focus designation noted for this facility.
About this facility
Willowbrooke Court At Azalea Trace is a non-profit nursing home in Pensacola, Escambia County, Florida, certified for both Medicare and Medicaid. The facility has been certified since August 1983 and holds 24 certified beds, with an average of 10.6 residents at a time.
According to CMS Care Compare, Willowbrooke Court holds an overall rating of 5 stars, above the Florida state average of 3.27 stars. Its component ratings are: health inspection 5 stars, staffing 5 stars, and quality measures 2 stars.
Nurse staffing levels average 4.06 total nurse hours per resident per day, including 1.10 RN hours per resident per day. Nursing staff turnover is reported at 25.0%.
On penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility.
Willowbrooke Court is part of the Acts Retirement-Life Communities chain, which operates 27 facilities nationally with an average CMS rating of 4.7 stars. There has been no change of ownership at this facility in the past 12 months, so current ratings reflect the current operator.
This profile is drawn solely from CMS Care Compare data as provided; families are encouraged to verify current details directly on Medicare Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willowbrooke Court At Azalea Trace holds a 5-star overall CMS rating, above the Florida state average of 3.27 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing averages 4.06 hours per resident per day, including 1.10 RN hours, with 25.0% nursing turnover and a 5-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus status is indicated in the CMS data for this facility.
How large is this facility and how many residents live there?
It has 24 certified beds with an average of 10.6 residents.
Who owns this facility — and is it part of a chain?
It is a non-profit corporation and part of the Acts Retirement-Life Communities chain, which operates 27 facilities nationally averaging 4.7 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since August 20, 1983.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; here the ratings are 5, 5, 5, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify rehabilitation services; contact the facility at 8504785200 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 8504785200 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest details at https://www.medicare.gov/care-compare/details/nursing-home/105444?state=FL.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.