Willow Ridge Center
Maynardville, TN · Medicare and Medicaid-certified nursing home (CCN 445284) · 77 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 1
Federal fines: none on current record
Phone: (865) 992-5816 · Verify on Medicare Care Compare ↗
Willow Ridge Center has an overall CMS rating of 3 stars, which is at the Tennessee state average of 3.0 stars. Its health inspection rating is 3 stars, while its staffing rating is 1 star.
Willow Ridge Center reports 3.11 total nurse hours per resident per day, including 0.51 RN hours per resident per day, with a nursing staff turnover rate of 41.8%. CMS gives the facility a 1-star staffing rating, the lowest possible.
Willow Ridge Center has no federal fines on record — 0 fines totaling $0.00 — and no payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not listed under CMS's Special Focus Facility program.
About this facility
Willow Ridge Center is a 77-bed skilled nursing facility in Maynardville, Tennessee (Union County), certified for both Medicare and Medicaid since March 27, 1992. It currently serves an average of 62.9 residents. The facility is operated for profit as a corporation and is part of the Genesis Healthcare chain, which includes 184 facilities nationally with an average CMS rating of 2.4 stars.
According to CMS Care Compare, Willow Ridge Center holds an overall rating of 3 stars, which is at the Tennessee state average of 3.0 stars. Its four component ratings are: Health Inspection — 3 stars, Quality Measures — 5 stars, and Staffing — 1 star.
Nurse staffing data reported to CMS shows 3.10505 total nurse hours per resident per day, with 0.50948 of those hours provided by RNs. Nursing staff turnover is 41.8%. These figures underlie the facility's 1-star staffing rating.
On penalties, CMS records show 0 federal fines totaling $0.00, and no payment denials — that is, no federal fines on record for this facility. There is no abuse icon flagged and no Special Focus Facility designation reported in this data. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
This profile is based on data from CMS Medicare Care Compare; families should confirm current details and review the full inspection record directly on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willow Ridge Center has an overall rating of 3 stars, which is at the Tennessee state average of 3.0 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Willow Ridge Center is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports 3.10505 total nurse hours per resident per day (0.50948 RN hours) with 41.8% nursing turnover, resulting in a 1-star CMS staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines and $0.00 in total fines, with no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed for this facility, and it is not listed in CMS's Special Focus Facility program based on this data.
How large is this facility and how many residents live there?
Willow Ridge Center is certified for 77 beds and has an average of 62.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Genesis Healthcare chain, which has 184 facilities nationally averaging 2.4 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on March 27, 1992.
What do the four different CMS star ratings mean?
CMS rates facilities on Overall, Health Inspection, Staffing, and Quality Measures; Willow Ridge Center scores 3, 3, 1, and 5 stars respectively in these categories.
Does this facility offer short-term rehabilitation as well as long-term care?
This data does not specify service types; contact the facility at (865) 992-5816 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at (865) 992-5816 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current CMS data for Willow Ridge Center at https://www.medicare.gov/care-compare/details/nursing-home/445284?state=TN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.