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Willow Creek Post Acute

Madras, OR · Medicare and Medicaid-certified nursing home (CCN 385181) · 20 certified beds

CMS overall rating: 3★ (state average 3.13★ — at state average)
Health inspection: 5 · Quality measures: 1 · Staffing: 1
Federal fines: none on current record
Phone: (541) 475-2273 · Verify on Medicare Care Compare ↗

Willow Creek Post Acute has a CMS overall rating of 3 stars, which is at the Oregon state average of 3.13 stars. Its health inspection rating is 5 stars, while its staffing rating is 1 star.

CMS has not reported specific total nurse hours or RN hours per resident day for Willow Creek Post Acute in this data set. However, CMS gives the facility a staffing star rating of 1, the lowest tier on CMS's scale.

Willow Creek Post Acute has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. CMS data does not show an abuse icon or a Special Focus Facility designation for this facility.

Overall rating vs. benchmarks
Willow Creek Post Acu… Willow Creek Post Acu…: 3★ 3★ OR average OR average: 3.13★ 3.13★ Kalesta Healthcare chain avg Kalesta Healthcare chain avg: 2.4★ 2.4★

About this facility

Willow Creek Post Acute is a 20-bed nursing home in Madras, Jefferson County, Oregon, with an average of 17.6 residents. It has been Medicare and Medicaid certified since May 19, 1988, and is currently structured as a for-profit limited liability company. The facility is part of the Kalesta Healthcare Group chain, which operates 19 facilities nationally with an average CMS rating of 2.4 stars.

According to CMS Care Compare data, Willow Creek Post Acute holds an overall rating of 3 stars, which is at the Oregon state average of 3.13. Breaking this down by CMS's four component ratings: the health inspection rating is 5 stars, the quality measures rating is 1 star, and the staffing rating is 1 star. Families should note the wide gap between the strong health inspection score and the low staffing and quality measure scores when evaluating this facility.

Nurse staffing data specific hours-per-resident-day and turnover figures were not provided in this data set, though the overall staffing star rating of 1 reflects CMS's assessment relative to other facilities.

On the penalty record, CMS reports 0 fines totaling $0.00, and 0 payment denials — meaning there are no federal fines on record for this facility. CMS's data does not indicate an abuse icon or a Special Focus Facility designation for Willow Creek Post Acute. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.

This profile is based on CMS Care Compare data; families should verify current details directly on Care Compare before making decisions.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Willow Creek Post Acute has an overall rating of 3 stars, which is at the Oregon state average of 3.13 stars.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified to accept both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

CMS has not reported specific nurse hours per resident day or turnover figures for this facility in this data set; its CMS staffing star rating is 1 out of 5.

Does this facility have federal fines or penalties on record?

No, CMS records show 0 fines totaling $0.00 and 0 payment denials for this facility.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No, the data does not show an abuse icon or a Special Focus Facility designation for Willow Creek Post Acute.

How large is this facility and how many residents live there?

It has 20 certified beds and an average of 17.6 residents.

Who owns this facility — and is it part of a chain?

It is owned as a for-profit limited liability company and is part of the Kalesta Healthcare Group chain, which operates 19 facilities with an average CMS rating of 2.4 stars.

How long has this facility been Medicare/Medicaid certified?

It has been certified since May 19, 1988.

What do the four different CMS star ratings mean?

CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Willow Creek Post Acute scores 3, 5, 1, and 1 stars respectively in these categories.

Does this facility offer short-term rehabilitation as well as long-term care?

This data set does not specify service types; please contact the facility at (541) 475-2273 or check Medicare Care Compare to confirm.

What should I look for when touring this facility?

This data does not cover tour details; contact the facility at (541) 475-2273 to arrange a visit and verify current conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/385181?state=OR.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.