Williams Bay Health Services
Williams Bay, WI · Medicare and Medicaid-certified nursing home (CCN 525346) · 50 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 3
Federal fines: none on current record
Phone: (262) 245-6400 · Verify on Medicare Care Compare ↗
Williams Bay Health Services has a CMS overall rating of 1 out of 5 stars, below the Wisconsin state average of 2.98. Its health inspection rating is 1 star and its staffing rating is 3 stars.
Williams Bay Health Services reports total nurse staffing of about 3.43 hours per resident per day, including 1.03 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 58.8%.
Williams Bay Health Services has no federal fines on record and no payment denials, according to CMS data. There is no abuse icon or Special Focus status noted for this facility in the provided data.
About this facility
Williams Bay Health Services is a 50-certified-bed nursing home in Williams Bay, Walworth County, Wisconsin, with an average of 32.1 residents. The facility is organized as a for-profit corporation and is certified to accept both Medicare and Medicaid, having first been approved in 1984.
According to CMS Care Compare, Williams Bay Health Services holds an overall star rating of 1 out of 5, which is below the Wisconsin state average of 2.98. Its component ratings are: health inspection rating of 1 star, quality measure (QM) rating of 2 stars, and staffing rating of 3 stars.
Nurse staffing data show total nurse hours of 3.43 per resident per day, including 1.03 RN hours per resident per day. The facility's reported nursing staff turnover rate is 58.8%.
Regarding the penalty record, CMS data show no federal fines on record (0 fines totaling $0.00) and no payment denials on file for this facility.
Williams Bay Health Services is part of the North Shore Healthcare chain, which operates 59 facilities with a chain-wide average CMS rating of 2.7 stars. There has been no ownership change in the last 12 months, so the current ratings reflect the current operator.
Families are encouraged to review the full inspection history and quality measures directly on CMS Care Compare for the most current details.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Williams Bay Health Services has an overall rating of 1 out of 5 stars, which is below the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.43 hours per resident per day, with 1.03 RN hours per resident per day, and a nursing staff turnover rate of 58.8%. The staffing rating is 3 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00 total) and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
The facility has 50 certified beds and an average of 32.1 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit corporation and is part of the North Shore Healthcare chain, which includes 59 facilities with a chain-wide average rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification in 1984.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures (QM); this facility scores 1, 3, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at (262) 245-6400 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (262) 245-6400 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest ratings and inspection details at https://www.medicare.gov/care-compare/details/nursing-home/525346?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.