Whispering Pines Nursing & Rehab Center
Fayetteville, NC · Medicare and Medicaid-certified nursing home (CCN 345348) · 86 certified beds
Health inspection: 5 · Quality measures: 4 · Staffing: 4
Federal fines: 1 totaling $8,512
Phone: (910) 488-0711 · Verify on Medicare Care Compare ↗
Whispering Pines Nursing & Rehab Center has a CMS overall rating of 5 out of 5 stars, above North Carolina's state average of 2.93. Its health inspection rating is 5 stars and its staffing rating is 4 stars.
Whispering Pines reports 4.34 total nurse hours per resident per day, including 0.40 RN hours per resident per day, with a nursing staff turnover rate of 41.0%. CMS gives the facility a staffing rating of 4 out of 5 stars.
Whispering Pines has 1 federal fine on record totaling $8,512.00, with 0 payment denials. CMS does not display an abuse icon for this facility, and it is not currently in CMS's Special Focus Facility program.
About this facility
Whispering Pines Nursing & Rehab Center is a for-profit, corporation-owned skilled nursing facility in Fayetteville, Cumberland County, North Carolina, certified by CMS since January 1991. It is licensed for 86 beds and reports an average daily census of 70.4 residents. The facility accepts both Medicare and Medicaid.
According to CMS Care Compare, Whispering Pines holds an overall star rating of 5 out of 5, above the North Carolina state average of 2.93. Its component ratings are: 5 stars for health inspections, 4 stars for staffing, and 4 stars for quality measures.
Nurse staffing totals 4.34 hours per resident per day, with 0.40 RN hours per resident per day. Nursing staff turnover is reported at 41.0%.
On penalties, CMS records show 1 federal fine totaling $8,512.00, and 0 payment denials. CMS does not display an abuse icon for this facility, and it is not currently listed under CMS's Special Focus Facility program, which targets nursing homes with a history of persistent poor performance and subjects them to increased inspection frequency.
Whispering Pines is part of the Century Care Management chain, which operates 7 facilities with an average CMS rating of 4.1 stars across the chain. There has been no ownership change in the past 12 months, so current ratings reflect the present operator.
Data sourced from CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 5 out of 5 stars, above North Carolina's state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Yes, it accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.34 hours per resident per day, including 0.40 RN hours, with a 41.0% nursing turnover rate and a 4-star staffing rating.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $8,512.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not in the Special Focus program.
How large is this facility and how many residents live there?
It is certified for 86 beds with an average daily census of 70.4 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Century Care Management chain, which operates 7 facilities with an average rating of 4.1 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since January 22, 1991.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Whispering Pines scores 5, 5, 4, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 9104880711 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9104880711 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/345348?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.