Western New York State Veterans Home
Batavia, NY · Medicare and Medicaid-certified nursing home (CCN 335788) · 126 certified beds
Health inspection: 5 · Quality measures: 5 · Staffing: 4
Federal fines: none on current record
Phone: (585) 345-2000 · Verify on Medicare Care Compare ↗
Western New York State Veterans Home has a CMS overall rating of 5 stars, above the New York state average of 3.03 stars, with a 5-star health inspection rating and a 4-star staffing rating.
Western New York State Veterans Home reports 3.60 total nurse hours per resident per day, including 0.72 RN hours per resident per day, a 49.6% nursing staff turnover rate, and a CMS staffing rating of 4 stars.
Western New York State Veterans Home has no federal fines on record and no payment denials, and CMS does not list an abuse icon or Special Focus Facility status for this facility in the available data.
About this facility
Western New York State Veterans Home is a state-government-owned nursing home in Batavia, New York (Genesee County), certified for both Medicare and Medicaid since August 30, 1995. The facility has 126 certified beds and an average daily census of 121 residents.
According to CMS Care Compare, the facility holds an overall rating of 5 stars, above the New York state average of 3.03 stars. Its component ratings are: health inspection 5 stars, quality measures (QM) 5 stars, and staffing 4 stars.
Nurse staffing data show total nurse hours per resident per day of 3.60, including 0.72 RN hours per resident per day. Nursing staff turnover is reported at 49.6%.
On penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility. There is no abuse icon flagged and no Special Focus Facility designation reported in this data.
This facility is part of a chain associated with the State Of New York Comptroller's Office, which includes 7 facilities with an average CMS rating of 4.3 stars across the chain. CMS data indicate no change of ownership within the past 12 months, so current ratings reflect the present operator.
Families are encouraged to review the full, current record for this facility directly on Medicare Care Compare, as this profile reflects a snapshot of CMS data at a given point in time.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has a 5-star overall CMS rating, which is above the New York state average of 3.03 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.60 hours per resident per day, including 0.72 RN hours, with a nursing turnover rate of 49.6% and a 4-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility status is indicated in the available CMS data.
How large is this facility and how many residents live there?
It is certified for 126 beds and has an average daily population of 121 residents.
Who owns this facility — and is it part of a chain?
It is owned by a state government entity and is part of a chain associated with the State Of New York Comptroller's Office, which includes 7 facilities averaging a 4.3-star rating.
How long has this facility been Medicare/Medicaid certified?
It has been certified since August 30, 1995.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 5, 5, 4, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not specified in the available data; contact the facility at 5853452000 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This detail is not covered in the CMS data provided; contact the facility at 5853452000 to arrange a tour and discuss specifics.
How do I verify this facility's current record on Medicare Care Compare?
You can view the current listing at https://www.medicare.gov/care-compare/details/nursing-home/335788?state=NY.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.