West Side House Ltc Facility
Worcester, MA · Medicare and Medicaid-certified nursing home (CCN 225500) · 91 certified beds
Health inspection: 5 · Quality measures: 5 · Staffing: 4
Federal fines: none on current record
Phone: (978) 361-5032 · Verify on Medicare Care Compare ↗
West Side House LTC Facility in Worcester, MA holds a CMS overall rating of 5 out of 5 stars, above the Massachusetts state average of 3.04. Its health inspection rating is 5 stars and its staffing rating is 4 stars.
West Side House LTC Facility reports 4.26 total nurse hours per resident per day, including 0.47 RN hours per resident per day, with a staffing rating of 4 stars from CMS. Nursing staff turnover is reported at 50.0%.
West Side House LTC Facility has no federal fines on record (0 fines, $0.00 total) and no payment denials according to CMS data. CMS does not list an abuse icon or Special Focus status for this facility.
About this facility
West Side House LTC Facility is a for-profit corporation-owned nursing home in Worcester, Massachusetts, certified for both Medicare and Medicaid since July 1, 1990. It maintains 91 certified beds with an average of 50.9 residents, according to CMS Care Compare data.
CMS assigns West Side House an overall rating of 5 out of 5 stars, above the Massachusetts state average of 3.04. Its component ratings are: health inspection rating of 5 stars, quality measure (QM) rating of 5 stars, and staffing rating of 4 stars.
Nurse staffing totals 4.26 hours per resident per day, including 0.47 RN hours per resident per day. Nursing staff turnover is reported at 50.0%.
On the penalty front, CMS records show no federal fines on record (0 fines, $0.00 total) and no payment denials for this facility.
West Side House is part of the Elder Services chain, which operates 6 facilities with an average chain rating of 2.2 stars — notably lower than this facility's individual rating. There has been no ownership change reported within the last 12 months, so current ratings reflect the present operator.
Families should consult CMS Care Compare directly for the most current inspection reports, survey details, and any recent updates, as this profile reflects a specific data snapshot from CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
West Side House holds a 5-star overall CMS rating, above the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.26 hours per resident per day, including 0.47 RN hours, with a staffing rating of 4 stars; nursing turnover is 50.0%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus status is indicated in the CMS data for this facility.
How large is this facility and how many residents live there?
It has 91 certified beds with an average daily census of 50.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Elder Services chain, which operates 6 facilities with an average rating of 2.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since July 1, 1990.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measure (QM) domains; here they are 5, 5, 4, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 9783615032 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9783615032 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest inspection and rating details at https://www.medicare.gov/care-compare/details/nursing-home/225500?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.