West Hickory Haven
Milford, MI · Medicare and Medicaid-certified nursing home (CCN 235262) · 101 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 3
Federal fines: 3 totaling $135,784
Phone: (248) 685-1400 · Verify on Medicare Care Compare ↗
West Hickory Haven has a CMS overall rating of 1 out of 5 stars, below the Michigan state average of 3.12. Its health inspection rating is 1 out of 5, and its staffing rating is 3 out of 5.
West Hickory Haven reports 3.97 total nurse hours per resident per day, including 0.56 RN hours per resident per day, with a nursing staff turnover rate of 67.9%. CMS gives this facility a staffing rating of 3 out of 5 stars.
West Hickory Haven has 3 federal fines on record totaling $135,784.00, and 0 payment denials, according to CMS data. CMS does not display an abuse icon for this facility, and it is not currently listed in the Special Focus program.
About this facility
West Hickory Haven is a 101-certified-bed nursing home in Milford, Oakland County, Michigan, with an average of 64.5 residents. It is organized as a for-profit corporation and is certified to accept both Medicare and Medicaid, with initial CMS approval dating to 1976.
According to CMS Care Compare, West Hickory Haven holds an Overall Star Rating of 1 out of 5, which is below the Michigan state average of 3.12. Its Health Inspection Rating is 1 out of 5, its Quality Measure (QM) Rating is 4 out of 5, and its Staffing Rating is 3 out of 5. These four ratings reflect different aspects of CMS's evaluation: health inspection findings, staffing levels, and clinical quality measures, which combine to form the overall score.
Nurse staffing data reported to CMS show total nurse hours of 3.97 per resident per day, including 0.56 RN hours per resident per day, alongside a nursing staff turnover rate of 67.9%.
On penalties, CMS records show 3 federal fines totaling $135,784.00 for this facility, and 0 payment denials.
West Hickory Haven is part of The Peplinski Group chain, which operates 10 facilities with an average CMS rating of 2.1 across the chain. Ownership has not changed in the past 12 months, per CMS records.
This profile is built from CMS Care Compare data; families are encouraged to review the current inspection record directly on Care Compare for the latest updates.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
West Hickory Haven has a CMS overall rating of 1 out of 5 stars, which is below the Michigan state average of 3.12.
Does this facility accept Medicare, Medicaid, or both?
West Hickory Haven is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.97 hours per resident per day, including 0.56 RN hours, with a 67.9% nursing staff turnover rate; CMS rates staffing 3 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $135,784.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is listed for this facility in the provided data, and no Special Focus status is recorded.
How large is this facility and how many residents live there?
West Hickory Haven has 101 certified beds and an average of 64.5 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of The Peplinski Group chain, which operates 10 facilities with an average rating of 2.1.
How long has this facility been Medicare/Medicaid certified?
CMS records show initial certification approval dating to 1976.
What do the four different CMS star ratings mean?
CMS rates facilities on Overall, Health Inspection, Staffing, and Quality Measure dimensions; West Hickory Haven scores 1, 1, 3, and 4 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not in the provided data; contact the facility at 248-685-1400 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This detail is not in the provided data; contact the facility at 248-685-1400 or verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest official data at https://www.medicare.gov/care-compare/details/nursing-home/235262?state=MI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.