West Haven Healthcare
West Covina, CA · Medicare and Medicaid-certified nursing home (CCN 056228) · 99 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 3
Federal fines: none on current record
Phone: (626) 962-4461 · Verify on Medicare Care Compare ↗
West Haven Healthcare in West Covina, CA holds a CMS overall rating of 4 stars, above the California state average of 3.16 stars. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
West Haven Healthcare reports total nurse staffing of 4.28 hours per resident per day, including 0.45 RN hours per resident per day, with a nursing staff turnover rate of 36.5% and a CMS staffing rating of 3 stars.
West Haven Healthcare has no federal fines on record, with 0 fines totaling $0.00 and no payment denials reported by CMS. The provided data does not indicate a CMS abuse icon or Special Focus Facility designation for this facility.
About this facility
West Haven Healthcare is a Medicare and Medicaid-certified nursing home located in West Covina, Los Angeles County, California. The facility is certified for 99 beds and reports an average daily census of 76.9 residents. It has been federally certified since July 17, 1970. Ownership is structured as a for-profit Limited Liability Company. West Haven Healthcare is part of the Aaron Mayer chain, which includes 7 facilities nationwide with an average chain rating of 3.1 stars; there has been no change of ownership in the last 12 months.
According to CMS Care Compare data, West Haven Healthcare holds an overall rating of 4 stars, above the California state average of 3.16 stars. Its component ratings are: 3 stars for health inspections, 5 stars for quality measures, and 3 stars for staffing.
Nurse staffing data show total nurse hours of 4.28 per resident per day, including 0.45 RN hours per resident per day. The reported nursing staff turnover rate is 36.5%.
Regarding regulatory penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility. There is no indication in the provided data of a CMS abuse icon or Special Focus Facility designation for West Haven Healthcare.
Families evaluating this facility for a parent may wish to review the full inspection history and quality measure detail directly on Medicare Care Compare, as this profile reflects data as published by CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
West Haven Healthcare has a CMS overall rating of 4 stars, above the California state average of 3.16 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.28 hours per resident per day, including 0.45 RN hours per resident per day, with a nursing turnover rate of 36.5% and a staffing rating of 3 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines on record (0 fines, $0.00 total) and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility status for this facility.
How large is this facility and how many residents live there?
West Haven Healthcare is certified for 99 beds and has an average daily census of 76.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit Limited Liability Company and is part of the Aaron Mayer chain, which includes 7 facilities averaging 3.1 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since July 17, 1970.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures, which are combined and weighted to calculate the overall score; West Haven Healthcare scores 3, 3, and 5 stars respectively in these categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines; contact the facility at 6269624461 and verify on Medicare Care Compare (https://www.medicare.gov/care-compare/details/nursing-home/056228?state=CA).
What should I look for when touring this facility?
This information is not part of the CMS dataset; contact the facility at 6269624461 to arrange a tour and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current CMS data for West Haven Healthcare at https://www.medicare.gov/care-compare/details/nursing-home/056228?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.