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West Covina Medical Center D/P Snf

West Covina, CA · Medicare and Medicaid-certified nursing home (CCN 555649) · 33 certified beds

CMS overall rating: 4★ (state average 3.16★ — above state average)
Health inspection: 4 · Quality measures: 4 · Staffing: 3
Federal fines: none on current record
Phone: (626) 338-8481 · Verify on Medicare Care Compare ↗

West Covina Medical Center D/P Snf has a CMS overall rating of 4 out of 5 stars, above the California state average of 3.16 stars. Its health inspection rating is 4 stars and its staffing rating is 3 stars.

West Covina Medical Center D/P Snf provides 8.47 total nurse hours per resident per day, including 1.49 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 29.3%.

West Covina Medical Center D/P Snf has no federal fines on record and no payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not designated as a Special Focus Facility.

Overall rating vs. benchmarks
West Covina Medical C… West Covina Medical C…: 4★ 4★ CA average CA average: 3.16★ 3.16★ Rollins-Nelson Hea chain avg Rollins-Nelson Hea chain avg: 2.4★ 2.4★

About this facility

West Covina Medical Center D/P Snf is a small, for-profit skilled nursing facility located in West Covina, Los Angeles County, California. It is certified for 33 beds, with an average daily census of 20.2 residents, and has been certified for Medicare and Medicaid participation since October 12, 1995.

According to CMS Care Compare data, the facility holds an overall rating of 4 out of 5 stars, which is above the California state average of 3.16 stars. Its component ratings are: Health Inspection 4 stars, Quality Measures 4 stars, and Staffing 3 stars.

Nurse staffing levels total 8.47 hours per resident per day, including 1.49 RN hours per resident per day. Nursing staff turnover is reported at 29.3%.

On the penalty record, CMS reports no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility. There is no abuse icon flagged on this listing, and it is not currently designated under CMS's Special Focus Facility program, which is reserved for homes CMS identifies as persistently underperforming and subject to increased inspection frequency.

The facility is part of the Rollins-Nelson Healthcare Management chain, which operates 8 facilities nationally with an average chain rating of 2.4 stars — notably lower than this facility's own 4-star overall rating. There has been no change of ownership in the past 12 months, so current ratings reflect the present operator.

Data sourced from CMS Medicare Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

It has an overall rating of 4 out of 5 stars, above the California state average of 3.16 stars.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 8.47 hours per resident per day, with a staffing rating of 3 stars, and nursing turnover is 29.3%.

Does this facility have federal fines or penalties on record?

No, CMS reports no federal fines on record and no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No, CMS does not show an abuse icon for this facility, and it is not part of the Special Focus program.

How large is this facility and how many residents live there?

It is certified for 33 beds with an average daily census of 20.2 residents.

Who owns this facility — and is it part of a chain?

It is a for-profit corporation and part of the Rollins-Nelson Healthcare Management chain, which operates 8 facilities with an average rating of 2.4 stars.

How long has this facility been Medicare/Medicaid certified?

It has been certified since October 12, 1995.

What do the four different CMS star ratings mean?

CMS rates facilities on Overall (4 stars), Health Inspections (4 stars), Quality Measures (4 stars), and Staffing (3 stars), each reflecting different aspects of care and operations.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service types; contact the facility at 6263388481 or verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 6263388481 to arrange a visit and verify current information on Medicare Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/555649?state=CA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.