West Covina Healthcare Center
West Covina, CA · Medicare and Medicaid-certified nursing home (CCN 055992) · 97 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 3
Federal fines: 3 totaling $78,978 · 2 payment denials
Phone: (626) 962-3368 · Verify on Medicare Care Compare ↗
West Covina Healthcare Center has a CMS overall rating of 3 out of 5 stars, which is at the California state average of about 3.16. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
West Covina Healthcare Center reports total nurse staffing of about 4.01 hours per resident per day, including roughly 0.49 RN hours per resident per day. Nursing staff turnover is 40.4%, and the facility's CMS staffing rating is 3 out of 5 stars.
West Covina Healthcare Center has 3 federal fines on record totaling $78,978.00, along with 2 payment denials. CMS data provided does not indicate an abuse icon or Special Focus status for this facility.
About this facility
West Covina Healthcare Center is a for-profit (Limited Liability Company) nursing home in West Covina, Los Angeles County, California, certified for 97 beds with an average of 89.9 residents. The facility has been Medicare and Medicaid certified since December 1971.
According to CMS Care Compare, West Covina Healthcare Center holds an overall rating of 3 out of 5 stars, which is at the state average of approximately 3.16 for California. Its component ratings are: Health Inspection rating of 3 stars, Staffing rating of 3 stars, and Quality Measure rating of 4 stars.
Nurse staffing data reported to CMS shows total nurse staffing of approximately 4.01 hours per resident per day, including about 0.49 RN hours per resident per day. Nursing staff turnover is reported at 40.4%.
On penalties, CMS records show 3 federal fines totaling $78,978.00, and 2 payment denials on record for this facility.
West Covina Healthcare Center is part of the Cambridge Healthcare Services chain, which operates 32 facilities nationally with an average chain rating of 2.5 stars. CMS records indicate no ownership change in the past 12 months, so current ratings reflect the present operator.
This facility does not carry the CMS abuse icon designation and is not currently listed under CMS's Special Focus Facility program per the data provided. Families are encouraged to review the full inspection record on Medicare Care Compare for further detail.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
West Covina Healthcare Center has an overall CMS rating of 3 out of 5 stars, which is at the California state average of about 3.16.
Does this facility accept Medicare, Medicaid, or both?
This facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 4.01 hours per resident per day, including about 0.49 RN hours per resident per day, with a nursing staff turnover rate of 40.4%. Its CMS staffing rating is 3 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $78,978.00 and 2 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Based on the data provided, this facility is not flagged with the CMS abuse icon and is not listed under Special Focus status.
How large is this facility and how many residents live there?
The facility is certified for 97 beds and has an average of 89.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit Limited Liability Company that is part of the Cambridge Healthcare Services chain, which operates 32 facilities nationally with an average chain rating of 2.5 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on December 31, 1971.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures; this facility scores 3, 3, and 4 stars respectively, combining into an overall 3-star rating.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service offerings; please contact the facility at 6269623368 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not cover tour details; contact the facility at 6269623368 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/055992?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.