Waterview Heights Rehabilitation And Nursing Cente
Rochester, NY · Medicare and Medicaid-certified nursing home (CCN 335082) · 229 certified beds
Health inspection: — · Quality measures: — · Staffing: —
Federal fines: 3 totaling $960,884 · 1 payment denial
Phone: (585) 663-0930 · Verify on Medicare Care Compare ↗
CMS currently lists Waterview Heights Rehabilitation And Nursing Center in Rochester, NY as "not rated" for its overall star rating, compared to a state average of about 3.03 stars. Specific health inspection and staffing star ratings were not included in the available data, so families should check Care Compare directly.
Waterview Heights reports total nurse staffing of about 3.51 hours per resident per day, including 0.56 RN hours per resident per day, with a nursing staff turnover rate of 67.0%. A specific CMS staffing star rating was not reported in the available data.
Yes, Waterview Heights Rehabilitation And Nursing Center has 3 federal fines on record totaling $960,884.00, plus 1 payment denial. CMS has also designated this facility as a Special Focus Facility, meaning it has a history of persistent poor performance and is under increased inspection scrutiny.
About this facility
Waterview Heights Rehabilitation And Nursing Center is a for-profit partnership facility located in Rochester, Monroe County, New York. It has been Medicare and Medicaid certified since June 1, 1972, and is certified for 229 beds with an average daily census of 189.9 residents.
According to CMS Care Compare data, this facility is currently listed as "not rated" for its overall star rating, compared to a New York state average overall rating of 3.03 stars. Specific health inspection, quality measure, and staffing star ratings were not provided in the available data. Families should check Care Compare directly for the most current star breakdown.
Nurse staffing data show total nurse staffing hours of 3.50632 per resident per day, including 0.56466 RN hours per resident per day. Nursing staff turnover is reported at 67.0%.
On penalties: CMS records show 3 federal fines totaling $960,884.00, along with 1 payment denial for this facility. This facility is currently designated by CMS as a Special Focus Facility (SFF), meaning it has been identified by CMS as having a history of persistent poor quality and is subject to increased oversight and more frequent inspections.
Waterview Heights is part of the Hurlbut Care chain, which operates 13 facilities with an average chain rating of 3.8 stars. Ownership has not changed in the last 12 months per available records.
Data reflects CMS Care Compare records; families should verify current details directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
CMS currently lists the facility as "not rated," compared to a New York state average overall rating of 3.03 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, this facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.51 hours per resident per day, with 0.56 RN hours per resident per day, and nursing staff turnover is 67.0%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $960,884.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
This facility is designated as a Special Focus Facility (SFF) by CMS, indicating a documented history of persistent poor quality and subjecting it to increased inspections; no abuse icon data was provided.
How large is this facility and how many residents live there?
It is certified for 229 beds and had an average daily census of 189.9 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit partnership and is part of the Hurlbut Care chain, which operates 13 facilities with an average rating of 3.8 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since June 1, 1972.
What do the four different CMS star ratings mean?
CMS rates nursing homes on overall quality, health inspections, staffing, and quality measures; specific health inspection, staffing, and quality measure star ratings for this facility were not included in the provided data, so please check Care Compare directly.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; please contact the facility at (585) 663-0930 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; please contact the facility at (585) 663-0930 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current CMS data for this facility at https://www.medicare.gov/care-compare/details/nursing-home/335082?state=NY.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.