Waterford Care Center, The
Chicago, IL · Medicare and Medicaid-certified nursing home (CCN 145659) · 141 certified beds
Health inspection: 3 · Quality measures: 3 · Staffing: 2
Federal fines: none on current record
Phone: (773) 338-3300 · Verify on Medicare Care Compare ↗
Waterford Care Center has a CMS overall rating of 3 stars, above the Illinois state average of about 2.55 stars, with 3 stars for health inspections and 2 stars for staffing.
Waterford Care Center reports 2.96 total nurse hours per resident per day, including 0.58 RN hours per resident per day, with a nursing staff turnover rate of 25.3% and a CMS staffing rating of 2 stars.
Waterford Care Center has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials, and CMS data shows no abuse icon or Special Focus designation for this facility.
About this facility
Waterford Care Center is a for-profit nursing home in Chicago, Cook County, Illinois, certified for 141 beds with an average of 134.1 residents. It has been Medicare and Medicaid certified since October 20, 1989, and accepts both Medicare and Medicaid.
According to CMS Care Compare, Waterford Care Center holds an overall star rating of 3, which is above the Illinois state average of 2.55 stars. Its component ratings are: health inspection 3 stars, quality measures 3 stars, and staffing 2 stars.
Nurse staffing levels average 2.96 total nurse hours per resident per day, including 0.58 RN hours per resident per day. Nursing staff turnover is reported at 25.3%.
Regarding regulatory history, CMS records show 0 fines, a total fine amount of $0.00, and 0 payment denials — meaning there are no federal fines on record for this facility. There is no abuse icon flagged and no Special Focus Facility designation noted in the data provided.
Waterford Care Center is part of the Citadel Healthcare chain, which operates 14 facilities with an average chain rating of 3.2 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
This profile is based on data from CMS Care Compare; families should verify current details directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Waterford Care Center has an overall rating of 3 stars, which is above the Illinois state average of 2.55 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 2.96 hours per resident per day, including 0.58 RN hours, with a 25.3% turnover rate and a staffing star rating of 2.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines, $0.00 in total fines, and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility status is indicated in the CMS data for this facility.
How large is this facility and how many residents live there?
Waterford Care Center is certified for 141 beds with an average daily population of 134.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Citadel Healthcare chain, which operates 14 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 20, 1989.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Waterford Care Center scores 3, 3, 2, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 7733383300 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 7733383300 to arrange a visit and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest data at https://www.medicare.gov/care-compare/details/nursing-home/145659?state=IL.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.