Village Crest Center For Health & Rehabilitation
New Milford, CT · Medicare and Medicaid-certified nursing home (CCN 075208) · 95 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 3
Federal fines: 2 totaling $24,418
Phone: (860) 354-9365 · Verify on Medicare Care Compare ↗
Village Crest Center For Health & Rehabilitation has a CMS overall rating of 4 out of 5 stars, above the Connecticut state average of 2.99. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Village Crest Center For Health & Rehabilitation reports total nurse staffing of 3.62 hours per resident per day, including 0.48 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 40.0%.
Village Crest Center For Health & Rehabilitation has 2 federal fines on record totaling $24,418.00, with 0 payment denials reported by CMS. No abuse icon or Special Focus status is indicated in the available CMS data for this facility.
About this facility
Village Crest Center For Health & Rehabilitation is a 95-bed skilled nursing facility in New Milford, Connecticut, with an average daily census of 86.4 residents. The facility is organized as a for-profit corporation and has been certified since September 1971. It participates in both Medicare and Medicaid.
According to CMS Care Compare data, Village Crest holds an overall star rating of 4 out of 5, which is above the Connecticut state average of 2.99. The facility's health inspection rating is 3 stars, its quality measure rating is 5 stars, and its staffing rating is 3 stars.
Nurse staffing levels total 3.62 hours per resident per day, including 0.48 RN hours per resident per day. Nursing staff turnover is reported at 40.0%.
On penalties, CMS records show 2 federal fines totaling $24,418.00 for this facility, and 0 payment denials. No abuse icon is flagged in the provided data, and no Special Focus status is noted for this facility.
Village Crest is part of the National Health Care Associates chain, which operates 42 facilities nationally with an average CMS rating of 3.2 stars across the chain. Ownership has not changed in the past 12 months, so current ratings reflect the operator currently in place.
Source: CMS Medicare Care Compare. Families should review the full inspection record directly on Care Compare for the most current details.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Village Crest holds a CMS overall rating of 4 out of 5 stars, above the Connecticut state average of 2.99.
Does this facility accept Medicare, Medicaid, or both?
Village Crest accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.62 hours per resident per day, with 0.48 RN hours per resident per day, a staffing rating of 3 stars, and 40.0% nursing turnover.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $24,418.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided data does not indicate an abuse icon flag or Special Focus status for this facility.
How large is this facility and how many residents live there?
Village Crest is certified for 95 beds with an average daily census of 86.4 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation, part of the National Health Care Associates chain, which includes 42 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since September 2, 1971.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, quality measures, and staffing; Village Crest scores 4, 3, 5, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service types; please contact the facility at 8603549365 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour specifics; contact the facility at 8603549365 to arrange a visit and check Medicare Care Compare for inspection details.
How do I verify this facility's current record on Medicare Care Compare?
You can review Village Crest's full record at https://www.medicare.gov/care-compare/details/nursing-home/075208?state=CT.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.