Viewcrest Health Center
Duluth, MN · Medicare and Medicaid-certified nursing home (CCN 245414) · 88 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 4
Federal fines: 5 totaling $71,076 · 1 payment denial
Phone: (218) 727-8801 · Verify on Medicare Care Compare ↗
Viewcrest Health Center has a CMS overall rating of 3 out of 5 stars, which is at the Minnesota state average of about 3.15. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Viewcrest Health Center reports total nurse staffing of about 3.44 hours per resident per day, including 0.74 RN hours per resident per day, with a staffing star rating of 4. Nursing staff turnover is reported at 52.3 percent.
Viewcrest Health Center has 5 federal fines on record totaling $71,076.00, plus 1 payment denial. CMS does not show an abuse icon for this facility, and it is not currently in the Special Focus program.
About this facility
Viewcrest Health Center is a non-profit, church-related nursing home in Duluth, St. Louis County, Minnesota, certified for Medicare and Medicaid since 1987. The facility is certified for 88 beds and has an average of 83.9 residents.
According to CMS Care Compare, Viewcrest Health Center holds an overall star rating of 3 out of 5, which is at the state average of 3.15 for Minnesota. Its four CMS component ratings are: health inspection rating of 3, quality measure (QM) rating of 4, and staffing rating of 4.
Total nurse staffing is reported at 3.44 hours per resident per day, including 0.74 RN hours per resident per day. Nursing staff turnover is reported at 52.3%.
On penalties, CMS records show 5 fines totaling $71,076.00, and 1 payment denial on file for this facility. CMS does not display an abuse icon for this facility, and it is not currently listed under CMS's Special Focus program, which designates facilities as persistently underperforming and subject to increased inspection.
Viewcrest Health Center is part of the St. Francis Health Services chain, which operates 14 facilities with a chain-wide average CMS rating of 2.8. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data; families should verify current details directly with the facility and on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Viewcrest Health Center has an overall CMS rating of 3 out of 5 stars, which is at the Minnesota state average of 3.15.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.43789 hours per resident per day, including 0.74122 RN hours, with a staffing star rating of 4; nursing turnover is reported at 52.3%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 5 fines totaling $71,076.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus program.
How large is this facility and how many residents live there?
It is certified for 88 beds and has an average of 83.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit, church-related organization and is part of the St. Francis Health Services chain, which includes 14 facilities with a chain-wide average rating of 2.8.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on January 1, 1987.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections (3 stars), quality measures (4 stars), and staffing (4 stars) — which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at (218) 727-8801 or check Medicare Care Compare for confirmation.
What should I look for when touring this facility?
This information is not in the CMS data; contact the facility at (218) 727-8801 to arrange a visit and review specifics.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current data at https://www.medicare.gov/care-compare/details/nursing-home/245414?state=MN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.