Vero Health & Rehab Of Sylva
Sylva, NC · Medicare and Medicaid-certified nursing home (CCN 345302) · 106 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 2
Federal fines: 4 totaling $359,818 · 2 payment denials
Phone: (828) 631-1600 · Verify on Medicare Care Compare ↗
Vero Health & Rehab Of Sylva has a CMS overall star rating of 1 out of 5, below the North Carolina state average of 2.93. Its health inspection rating is 1 out of 5 and its staffing rating is 2 out of 5.
Vero Health & Rehab Of Sylva reports total nurse staffing of 3.74 hours per resident per day, including 0.93 RN hours per resident per day, with a CMS staffing rating of 2 out of 5. CMS nursing staff turnover data was not reported for this facility.
Vero Health & Rehab Of Sylva has 4 federal fines on record totaling $359,818.00, along with 2 payment denials. CMS does not display an abuse icon for this facility, and it is not currently listed in the Special Focus Facility program.
About this facility
Vero Health & Rehab Of Sylva is a for-profit (Limited Liability Company) nursing home in Sylva, Jackson County, North Carolina, certified for both Medicare and Medicaid. The facility has 106 certified beds with an average of 91.0 residents, and has been certified since May 10, 1989.
According to CMS Care Compare, the facility's overall star rating is 1 out of 5, below the North Carolina state average of 2.93. Its component ratings are: health inspection rating 1 out of 5, quality measure (QM) rating 2 out of 5, and staffing rating 2 out of 5.
Nurse staffing totals 3.74 hours per resident per day, including 0.93 RN hours per resident per day. CMS-reported nursing staff turnover figures were not provided in this data.
CMS penalty records show 4 federal fines totaling $359,818.00, along with 2 payment denials on record for this facility. Families should review the full inspection and penalty history directly on Medicare Care Compare.
This facility is part of the Regional Health Properties chain, which operates 5 facilities with an average CMS rating of 1.4 out of 5 across the chain. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Data sourced from CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 1 out of 5, which is below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.74 hours per resident per day, including 0.93 RN hours per resident per day, with a staffing rating of 2 out of 5; turnover data was not reported in this dataset.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 4 fines totaling $359,818.00 and 2 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
This data does not show an abuse icon or a Special Focus status for this facility.
How large is this facility and how many residents live there?
It has 106 certified beds with an average of 91.0 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit Limited Liability Company, part of the Regional Health Properties chain, which has 5 facilities averaging a 1.4 CMS rating.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 10, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three components: health inspection, staffing, and quality measures (QM); this facility's ratings are 1, 1, 2, and 2 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This data does not specify service lines; contact the facility at 8286311600 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 8286311600 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the full, up-to-date record at https://www.medicare.gov/care-compare/details/nursing-home/345302?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.