Care Considered Care, Considered.

← All NY nursing homes

Upstate University Hosp At Community General T C U

Syracuse, NY · Medicare-certified nursing home (CCN 335870) · 20 certified beds

CMS overall rating: 5★ (state average 3.03★ — above state average)
Health inspection: 5 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (315) 492-5786 · Verify on Medicare Care Compare ↗

Upstate University Hosp At Community General T C U holds a CMS overall rating of 5 stars, above the New York state average of 3.03 stars, with 5 stars for both health inspections and staffing.

This facility reports 8.21 total nurse hours per resident per day, including 6.54 RN hours per resident per day, with a nursing staff turnover rate of 53.7%, and carries a 5-star CMS staffing rating.

CMS records show no federal fines on record for this facility, with 0 fines totaling $0.00 and no payment denials, and there is no abuse icon or Special Focus designation noted in the data.

Overall rating vs. benchmarks
Upstate University Ho… Upstate University Ho…: 5★ 5★ NY average NY average: 3.03★ 3.03★

About this facility

Upstate University Hosp At Community General T C U is a Medicare-certified nursing home located in Syracuse, Onondaga County, New York. The facility is government-owned (State) and has been certified since July 24, 2014. It maintains 20 certified beds, with an average of 16.7 residents.

According to CMS Care Compare data, the facility holds an overall rating of 5 stars, above the New York state average of 3.03 stars. All four component ratings are also 5 stars: health inspections (5), staffing (5), and quality measures (5).

Nurse staffing levels are reported at 8.21 total nurse hours per resident per day, including 6.54 RN hours per resident per day. Nursing staff turnover is reported at 53.7%.

On penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility.

There is no abuse icon flag and no Special Focus Facility designation associated with this facility in the provided data. Ownership has not changed in the past 12 months, so the current ratings reflect the current operator. No chain affiliation data was provided for this facility.

This profile is built from CMS Care Compare data. Families are encouraged to verify current details directly on Medicare Care Compare before making a decision.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

The facility has a CMS overall rating of 5 stars, above the New York state average of 3.03 stars.

Does this facility accept Medicare, Medicaid, or both?

The provider type listed is Medicare.

How well is this facility staffed — nurse hours per resident and turnover?

The facility reports 8.21 total nurse hours per resident per day, including 6.54 RN hours per resident per day, with a staffing turnover rate of 53.7%, earning a 5-star staffing rating.

Does this facility have federal fines or penalties on record?

No, CMS records show no federal fines on record (0 fines, $0.00) and no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No abuse icon or Special Focus status is indicated in the CMS data for this facility.

How large is this facility and how many residents live there?

The facility has 20 certified beds with an average of 16.7 residents.

Who owns this facility — and is it part of a chain?

The facility is owned by a State government entity; no chain affiliation data was provided.

How long has this facility been Medicare/Medicaid certified?

The facility has been certified since July 24, 2014.

What do the four different CMS star ratings mean?

CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; this facility scores 5 stars in all four categories.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service types; please contact the facility at (315) 492-5786 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; please contact the facility at (315) 492-5786 and verify on Medicare Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/335870?state=NY.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.